PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Liana F.
Have ordered their prebiotic and the tooth powder for both our dogs and love them both! Great customer service too.
Response from PetLabCo.Oct 7, 2024
Hi Liana, We’re absolutely thrilled to hear that you had a great experience with our products and service. Your feedback means a lot to us, and it’s wonderful to know that we could meet your expectations. Thank you for taking the time to share your experience! Kind regards, PetLab Co.
Suzie W.
Fantastic stuff and they solved my issue my dog not good with touching ear, teeth so this is perfect and his teeth are good. Fully recommend it 👌
Response from PetLabCo.Oct 7, 2024
Hey Suzie, Your feedback about the benefits of our product is incredibly rewarding to hear! 🌈 We are truly pleased to have played a positive role in helping your pet's well-being. Thank you for sharing your experience with us! Warm regards, PetLab Co.
Judy M.
My Yorkies LOVE these. That is wonderful in itself as they are very fussy. I have seen so much improvement in them. No more feet chewing & their stools are much better. I couldn't be happier.
Response from PetLabCo.Oct 7, 2024
Hi Judy, Thank you so much for sharing your experience with us! 😍 We're thrilled to hear about the positive impact our product has had on your dogs. Your feedback means a lot to us, and we're delighted to have been able to help. All the best, PetLab Co.
Deborah S.
Exellent customer service sorted my account purchases straightaway Thankyou.😊
Response from PetLabCo.Oct 3, 2024
Hi Deborah, Thank you for your positive review! We’re glad that our customer care team was able to provide you with the support you needed. Your satisfaction is important to us, and we appreciate your kind words. Best regards, PetLab Co.
Laura H.
I was sceptical at first and thought this would just be some money making scheme BUT, after having our 20 month old Staffy take these for the last few months there has been significant improvement. We went from her constantly chewing and nibbling at her feet, eating grass on every walk and extremely cheesy smelling toe beans, to no chewing and nibbling her feet, no grass eating and a slightly less pungent smell of cheesy Doritos on her toe beans ... I say pungent, but I actually used to enjoy smelling her feets!! So, unless it is pure coincidence, I will say quite confidently, that these are well worth the monthly subscription cost.
Response from PetLabCo.Oct 3, 2024
Hey Laura, Thanks a bunch for sharing such a wonderful review about how our product has made a positive difference for your Staffy. It means the world to us to hear that it's helping your dog – that's what we're all about! 💙 Stay pawsome, PetLab Co.
Sharon M.
My dog will not eat these I have tried many ways but she just will not eat at all, please cancel my subscription asap I have many jars that i have paid for but did not know how to cancel, please advise how to handle this. thank you! Sharon Macik
Response from PetLabCo.Oct 2, 2024
Hi Sharon, We're sorry to hear that your dog isn't a fan of our product. We recognize that dogs have distinct tastes, just like humans do. We would like to assist you with your subscription. Would you mind sharing your Order ID with us? We will have a representative reach out to you soon. Thank you! Best regards, PetLab Co.
Carolyne Dalton (.
Customer experience first rate, nothing too much trouble, replacement order se r within 2 days when mine went missing, so ensuring no gap for Baile, thank you so much
Response from PetLabCo.Oct 2, 2024
Hey Carolyne, Thank you for the fantastic feedback! We’re pleased that our customer care team could offer you the support and assistance you were looking for. Your satisfaction is one of our priorities, and we’re grateful for your review. Give Baile an extra belly rub from us! 💙 Stay pawsome, PetLab Co.
Shay G.
I purchased the probiotic chew for my large dog. after 2 days he seemed sluggish. I didn't make a connection until the 4th day when he seemed very sick. discontinued use at this point and he got better. day 3 to day 4 went bad quickly. keep an eye on them if you use this. They also sent and billed for another order a month later and I never click for reorders. not sure how that happened.
Response from PetLabCo.Oct 1, 2024
Hi Shay, We're so sorry to know that you and your dog had this experience. We would like to look further into this for you. Could you please share with us your Order ID? We will have a representative reach out to you shortly. Thank you! Sincerely, PetLab Co.
