PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Mar 14, 2025

Hi Jane, Thank you so much for your kind words! We're so happy to hear that you love our products for your dog. It’s wonderful to know that our supplements are making a positive impact on your pet's health and happiness. Your support means a lot to us, and we’re committed to continuing to provide healthy supplements for your furry friends. 🤗 Warm regards, PetLab Co.

Response from PetLabCo.Mar 13, 2025

Hi John! Hi John, We're sorry to hear about the difficulties you’ve experienced in getting support. Please note, that we reached out to your inquiry via email a few days ago. Your subscription was canceled, as stated by our team. Should you need any further assistance, feel free to respond and we would be happy to assist! Thank you for giving us the opportunity to serve you. Wishing you and your pet all the best. 🐾 Best regards, PetLab Co.

Response from PetLabCo.Mar 14, 2025

Hi Deborah, Thank you so much for your loyalty and kind words! We're thrilled to hear that our Probiotic Chews continue to meet your expectations. We’re grateful to have you as part of the PetLab family! 💕 Stay pawsome, PetLab Co.

Response from PetLabCo.Mar 14, 2025

Hi Shanon, Thank you so much for your wonderful feedback! We're thrilled to hear that ProBright has made such a positive difference for both your senior golden and your young Lab. It's fantastic to know that you've found a product that works well for your pets. We truly appreciate your support and confidence in our product. All the best, PetLab Co.

Response from PetLabCo.Mar 13, 2025

Hi Marcella, We're very sorry for the confusion and frustration you experienced while placing your order. We understand how important it is to have control over your shipping details and subscription preferences, and we truly appreciate your feedback on the ordering process. We’d love to assist you with your order and also double-check your subscription to make sure everything is set up correctly. Could you please provide your order ID so we can look into this further? Best regards, PetLab Co.

Response from PetLabCo.Mar 13, 2025

Hi Romana, Thank you for your kind words! We’re pleased to hear that you can always count on your orders arriving on time. Providing reliable service is important to us, and your feedback lets us know we’re on the right track. All the best, PetLab Co.

Response from PetLabCo.Mar 13, 2025

Hi Marcela, We're very sorry for the frustration and inconvenience this has caused. We understand how frustrating it must be to keep receiving the same email and not get a follow-up after completing the steps. Please know that we take this seriously, and someone from our team will be reaching out to you soon to get this sorted. We appreciate your patience, and if there’s anything else we can do in the meantime, please reach out to us through the 'Contact Us' page on our website. Best regards, PetLab Co.

Response from PetLabCo.Mar 13, 2025

Hi Schands, Thank you for your kind words! We’re glad to hear that you had a great experience with our customer service and that your product arrived on time. We work hard to ensure our customers are satisfied, and your feedback truly motivates us. Warm regards, PetLab Co.