PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Mar 19, 2025

Hello Gina, We're really sorry for the frustration this has caused. We completely understand how upsetting this is, especially with the overdraft issue. We’ll be reaching out to look into this further and see what happened. Additionally, we've been experiencing a high volume of calls, which may have contributed to the difficulty in reaching our phone support team. We truly appreciate your patience, and we’ll do our best to get this sorted for you as soon as possible. Best regards, PetLab Co.

Response from PetLabCo.Mar 19, 2025

Hi Jennifer, We're so happy to hear that your pup is doing better with our Probiotic Chews! We'll reach out to you directly to assist you in switching to our Allergy & Immune Chews. Thank you for trusting us with your pup’s health—we appreciate your support and look forward to assisting you. 🐶 Best regards, PetLab Co.

Response from PetLabCo.Mar 19, 2025

Hi Patricia, We’re sorry the product did not provide the same benefits as it did for others. We want to make sure that we are always going above and beyond to ensure that our furry friends receive the best care and consideration. We would like to learn more about your dogs' experience. Could you please share your Order ID with us? Stay pawsome, PetLab Co.

Response from PetLabCo.Mar 19, 2025

Hi Bonnie, Thank you for your feedback! We're happy to hear that your orders are arriving on time. Providing a smooth and reliable experience for you and your pup is one of our priorities. We truly appreciate your support! Best regards, PetLab Co.

Response from PetLabCo.Mar 18, 2025

Hi Geneva, Thank you so much for your kind words! We're thrilled to hear that ProBright has made such a difference in your pup’s dental health. Keeping those teeth clean and bright is what we’re all about! We truly appreciate your support and look forward to being a part of your pup’s routine. All the best, PetLab Co.

Response from PetLabCo.Mar 18, 2025

Hi Donna, Thank you for sharing this! We're so happy to hear that your Beagle’s teeth are in great shape and that our ProBright has been helping. It’s wonderful to know it’s making a difference for her! We appreciate your support and wish you both all the best! Stay pawsome, PetLab Co.

Response from PetLabCo.Mar 18, 2025

Hi Lina, We're so sorry for the delay in your recent delivery! We understand how important it is to receive your pup's supplement on time, and we truly appreciate your patience. While shipping times can vary due to carrier delays, we know how frustrating this must have been—especially for your furry friend. If you ever experience a delay like this again, please reach out, and we’ll do our best to help. 💙 Best regards, PetLab Co.

Response from PetLabCo.Mar 18, 2025

Hi Greg, Thank you for sharing your experience! We're so happy to hear that Goldie is staying healthy with our supplements. It's also great to know that deliveries are now arriving as expected. We understand your concern about the price. We truly believe our prices reflect the quality and benefits you'll get. Plus, we've got discounts for bulk orders and subscription services to help you save some cash! 💰 Feel free to reach out to us through the 'Contact Us' page on our website for more information. Kind regards, PetLab Co.