PetLabCo.Reviews of thepetlabco.com

4.113,463 reviews
Pet Stores
One World Trade Center, 85th Floor, New York, New York

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PetLabCo.

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About PetLabCo

We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.

PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: PetLabCo, thepetlabco.com
Website: thepetlabco.com
Category: Pet Stores
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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PetLabCo reviews

13,463 approved reviews, newest moderated first

Diane M.
May 10, 2025
It was their care and service.
What made my experience great with pet lab is the quality of the dog chews and the way it has helped my dog with her itching and scratching she had a few other small problems with her digestive and it totally has helped her with all her doggie problems, she didn’t like the chews in the beginning but now it’s a success Thanks Pet Lab your service is outstanding. God bless you for your help with my Chihuahua Girl.
Response from PetLabCo.May 11, 2025
Hi Dianne, Thank you so much for the kind words! We’re overjoyed that our supplement is making a positive impact on your dog’s health. Give your Chihuahua a treat from us! Best regards, PetLab Co.
Michael M.
May 10, 2025
Probiotic chews clearly work in preventing canine ear infections. My two dogs have been on these for 3+ years without a single ear problem. Previous to using PetLab chews they they had 3 to 4 yearly
PetLab probiotic chews are my dogs wonder treat
Response from PetLabCo.May 11, 2025
Hi Michael, We're honored to be a part of your dogs' daily routine and their journey to a healthy life. It's great that the Probiotic Chews are working to give them healthy ears. Your support and satisfaction mean the world to us! Best regards, PetLab Co.
Amy M.
May 10, 2025
Dogs don't notice the dental liquid in…
Dogs don't notice the dental liquid in their water at all and it has really helped
Response from PetLabCo.May 11, 2025
Hi Amy, We’re thrilled to hear that our Dental Formula is meeting your expectations! Thank you for your feedback—it means a lot to us! Best regards, PetLab Co.
Sean G.
May 10, 2025
AWFUL DELIVERY RELIABILITY
This is the THIRD time that there’s been an issue with delivery of your product. I’ve been a recurring customer for quite some time and previously there was never an issue. I don’t know if you’ve switched to a different courier… but there’s been a problem with my last three orders being delivered. I was home today… expecting delivery since there was a problem yesterday. And, again there’s a problem. If this doesn’t get corrected, I will cease being a customer.
Response from PetLabCo.May 11, 2025
Hello Sean, We sincerely apologize for the repeated delivery issues you've experienced. As a valued customer, you deserve reliable service, and we completely understand how frustrating this must be. We haven’t changed couriers recently, but clearly, something isn’t working as it should. We want to make sure this gets resolved for you immediately. Would you kindly share with us your order details? Once we have this information, we'll be able to look into this further and find out what went wrong with the delivery. We really appreciate your continued trust and support. Best regards, PetLab Co.
Tracie B.
May 10, 2025
Love it
Love it! my dog is doing great no more itching.
Response from PetLabCo.May 11, 2025
Hi Tracie, Thanks for the love! We're thrilled that our supplement has helped your dog. Keep those tails wagging! Best regards, PetLab Co.
Thuy
May 10, 2025
Amazing Dental Powder
My dogs have been using this dental powder for a while and at first I thought it wasn’t doing much but I saw that it was helping with their teeth. I still brush their teeth here and there but I do see that it works
Response from PetLabCo.May 11, 2025
Hi Thuy, Thanks a ton for your awesome review! We're so happy to hear that our dental powder has helped your dog. Give your furry buddy an extra belly rub from us! Best regards, PetLab Co.
roger
May 10, 2025
great customer service
great customer service
Response from PetLabCo.May 11, 2025
Hi Roger, We truly appreciate your positive feedback on our customer service. We're so happy to know that you had a great customer service experience. Best regards, PetLab Co.
Andy W.
May 10, 2025
Everything went well for needing to cancel me.
Everything went well for me.
Response from PetLabCo.May 11, 2025
Hi Andy, Thanks for sharing your feedback. We're sorry to hear you needed to cancel, but we're glad that everything went well for you. Thanks for being part of our pack! Best regards, PetLab Co.

PetLabCo.Reviews of thepetlabco.com

About PetLabCo

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PetLabCo reviews

It was their care and service.

Probiotic chews clearly work in preventing canine ear infections. My two dogs have been on these for 3+ years without a single ear problem. Previous to using PetLab chews they they had 3 to 4 yearly

Dogs don't notice the dental liquid in…

AWFUL DELIVERY RELIABILITY

Love it

Amazing Dental Powder

great customer service

Everything went well for needing to cancel me.

About PetLabCo

About these reviews

More in Pet Stores, New York

catsdogs.us dba scottish fold usa

USA Service Dogs

The Pet Market

Romandogcollars

PetLabCo reviews

It was their care and service.

Probiotic chews clearly work in preventing canine ear infections. My two dogs have been on these for 3+ years without a single ear problem. Previous to using PetLab chews they they had 3 to 4 yearly

Dogs don't notice the dental liquid in…

AWFUL DELIVERY RELIABILITY

Love it

Amazing Dental Powder

great customer service

Everything went well for needing to cancel me.