PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Jennifer Patrick E.
Using the probiotic chews for my Puggle and my French Bulldog definitely helps with there allergies and keeping their gut healthy!
Response from PetLabCo.May 13, 2025
Hi Jennifer, Thank you for sharing your positive experience! We're thrilled to hear that our Probiotic Chews are helping your Puggle and French Bulldog with their discomfort and gut health. We appreciate your feedback. All the best, PetLab Co.
TK
Every time I've had the opportunity to deal with someone on the phone, they've been just lovely! The products are great and I'm glad I found PetLab Co.! I only wish it were easier to remove something from my subscription.
Response from PetLabCo.May 13, 2025
Hi TK, We appreciate your kind words about our products and the helpfulness of our team. We're thrilled you've had positive experiences with us. We understand your desire for a streamlined process when managing subscriptions. We're always looking for ways to improve our customer experience and will take your feedback into consideration as we continue to enhance our services. All the best, PetLab Co.
Robert K.
You font have a way of getting in touch with the company. I need to stop my subscription for the chews for a little while I have 8 tubs or more of chews. Please send me a number so I can talk to someone. Other than this it's good
Response from PetLabCo.May 13, 2025
Hello Robert, We're sorry for any trouble you’ve had getting in touch. We’re here to help and make sure we get this sorted for you! Could you please share your order ID? If you'd prefer to speak with someone directly, you can reach us through the 'Contact Us' page on our website — we’d be happy to assist you over the phone as well. Thank you for your patience, and we're really glad to hear your dog is enjoying the chews overall! Best regards, PetLab Co.
Melanie Marie S.
I ordered allergy medication for my dog because her allergies are horrible. I got express shipping and FedEx estimated it'd be arriving this Saturday! So 5 days when they promised 1-2 days. So I cancelled my subscription online but can't seem to cancel the order itself. I call customer support and have been on hold for 48 minutes ! Don't shop here if you're in a hurry or want good service!
Response from PetLabCo.May 13, 2025
Hi Melanie, We're sorry for the frustration with the delayed delivery and difficulty canceling your order. We strive to provide accurate delivery estimates and efficient customer service, and we're sorry for falling short in this instance. We’d like to look into this further to understand what happened. Could you please share your order ID so we can assist you? Kind regards, PetLab Co.
Jan Nowak W.
I like the products from PetLabCo. They allow me to meet the needs of my fur kids, with reasonably priced products, which are flawlessly delivered on time.
Response from PetLabCo.May 13, 2025
Hi Jan, It's wonderful to hear that you're satisfied with our products and their ability to meet your dogs' needs. We're so glad you appreciate the value and timely delivery. Thank you for sharing your positive experience. 🥰 Kind regards, PetLab Co.
Mike
Over a year and no real change
Response from PetLabCo.May 13, 2025
Hi Mike, We're sorry to hear that you haven’t seen the results you were hoping for. Each dog is unique and what works for one may not work for all. We do have an alternative product that may be better suited to your pup's needs, and we'd love the opportunity to help find the right fit. Please don’t hesitate to reach out to us at [email protected]. All the best, PetLab Co.
debra R.
My dog loves them and I think they are helping him
Response from PetLabCo.May 13, 2025
Hello Debra, We're so happy to hear that your dog is enjoying the Allergy & Immune Chews! It's wonderful to know that it's making a positive difference in his life. All the best, PetLab Co.
David K.
I give my elderly Golden Retriever the dental formula in his water bowl. His teeth are healthy and his breath is good.
Response from PetLabCo.May 13, 2025
Hey David, Thank you for sharing your positive experience with our Dental Formula. We're delighted to hear that it's helping to keep your Golden Retriever's teeth healthy. We appreciate your feedback and are glad that our product is making a difference in your pet's life. Best regards, PetLab Co.
