PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Michael T.
Great products and excellent customer service.
Response from PetLabCo.May 14, 2025
Hi Michael, Thank you so much for your kind words! We're delighted to hear that your dog is enjoying our products and you're getting excellent customer service. Your satisfaction is our top priority, and we appreciate you taking the time to share your positive experience. Best regards, PetLab Co.
KATHRYN B.
I want to stop my subscription, and they keep sending it and charging me!
Response from PetLabCo.May 14, 2025
Hi Kathryn, We're so sorry to hear you had this experience. We understand how frustrating it can be to receive unwanted orders and would like to look into this for you. Someone from our team will reach out to you through email to help address this concern. Thank you! Best regards, PetLab Co.
Burgandy
Are Daisy girl is enjoying the product and she thinks that they are treat's.
Response from PetLabCo.May 14, 2025
Hi Burgandy, We're so happy to hear that your Daisy girl is enjoying the Probiotic Chews! It's wonderful to know she thinks of them as treats. Best regards, PetLab Co.
customer
Love it all yodler is doing so well
Response from PetLabCo.May 14, 2025
Hi there, We're thrilled to hear Yodler is doing so well with our supplements. Your positive feedback means a lot to us. Best regards, PetLab Co.
Tina L.
They over charged me not sure I will do any more business with them.
Response from PetLabCo.May 14, 2025
Hi Tina, We are sorry to hear this happened and understand your hesitation to continue shopping with us. We would like to look into what happened and get this resolved as soon as possible. Someone from our team will reach out to you via email about this issue. We appreciate your continued support. Best regards, PetLab Co.
Heather
I have been using PetLab Co powder for my Doberman since she first got her adult teeth. They are perfect and so is her breath!!! This stuff works! I also have her on the probiotics and she literally never has any gas which Dobermans can get really bad. I highly highly recommend their products and will never stop using. Keep up the amazing work!!
Response from PetLabCo.May 14, 2025
Hi Heather, Thank you so much for your kind words! We are so happy to hear that our products have made such a positive difference in your Doberman's life. It's wonderful to know that the dental powder has helped keep her teeth and breath healthy, and that the Probiotic Chews have helped with her digestion. We truly appreciate your support and will continue to strive to provide the best possible products for pets. Best regards, PetLab Co.
Stephan D.
I'd like to think the Probiotic and Joint Relief chews are working, but I can't tell. He's been taking them for several months now.
Response from PetLabCo.May 14, 2025
Hi Stephan, We appreciate your feedback and understand your perspective. It can be frustrating when you're unsure about the effectiveness of a product, especially after trying it for an extended period. We're glad you're committed to supporting your pet's health with our chews. We do have an alternative product that may be better suited to your pup's needs, and we'd love the opportunity to help find the right fit. Please don’t hesitate to reach out to us at [email protected]. All the best, PetLab Co.
mark C.
I have tried 2 different items on my three dogs over a period of several months with no results. The item descriptions sound great, but no results as listed on package. I know each dog is different and unique, but no change or improvement was experienced.
Response from PetLabCo.May 14, 2025
Hi Mark, We're sorry to hear that you haven’t seen the results you were hoping for. Each dog is unique and what works for one may not work for all. We do have an alternative product that may be better suited to your pup's needs, and we'd love the opportunity to help find the right fit. Please don’t hesitate to reach out to us at [email protected]. All the best, PetLab Co.
