PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Joan C.
Did not receive the last order that said was shipped out. Can you please check on this for me?
Response from PetLabCo.May 15, 2025
Hi Joan, We're sorry to hear you haven't received your most recent order yet. We are looking into this matter for you. A member of our team will reach out to you to assist you with this. Thank you for your patience. Best regards, PetLab Co.
Keith
The Probiotic chews have made a difference in my dog's behavior. I think they are helping to keep his whole system functioning smoothly. It's convenient to have them shipped automatically, and if for some reason we get a little bit ahead, I can easily have the shipment delayed.
Response from PetLabCo.May 14, 2025
Hi Keith, We're so happy to hear that the Probiotic Chews are making a positive difference in your dog's behavior and overall health! It's wonderful to know that they are helping to keep his system functioning smoothly. We're also glad that you find our automatic shipment option convenient and appreciate the flexibility it provides. Your feedback means a lot to us and encourages us to continue providing high-quality products and services. Best regards, PetLab Co.
Beth H.
I do see a difference in my dogs teeth. Only negative is the price
Response from PetLabCo.May 14, 2025
Hi Beth, We appreciate you taking the time to share your feedback. It's wonderful to hear that you've noticed a difference in your dog's teeth. We understand your concern about pricing. We're committed to delivering high-quality, carefully formulated products that prioritize your pet's well-being. While our pricing reflects the premium ingredients and rigorous standards we uphold, we continuously strive to offer competitive pricing without compromising quality. Best regards, PetLab Co.
Pamela C.
Dog likes her supplements but still licks her feet
Response from PetLabCo.May 14, 2025
Hi Pamela, We're so glad to hear your dog enjoys the Allergy & Immune Chews! It's wonderful to know they're making a positive impact. We understand your concern about the foot licking. Every pet is unique, and it can take some time for the beneficial effects of our supplement to become noticeable. We recommend giving it at least 2-3 months of consistent use to allow the ingredients to fully work into your furry friend's system. Best regards, PetLab Co.
Errol
Been giving it to my dogs for almost two years and they are still licking their paws
Response from PetLabCo.May 15, 2025
Hi Errol, We're sorry to hear that your pups are still experiencing issues after using the product for almost two years. Every dog is unique, and sometimes it may take trying a different approach to find what works best for their specific needs. If you're open to it, we’d love to help find an alternative that may be a better fit for your pups. Please feel free to reach out to us at [email protected] — our team would be more than happy to assist you further. Best regards, PetLab Co.
Chris K.
Supplements are not cheap, but I've continued to give them to my pup. They say they take time and after giving this company plenty of my time and money, I'm looking at other supplements to move onto.
Response from PetLabCo.May 14, 2025
Hi Chris, We're sorry to hear you haven't seen the desired results. Every pet is unique, and what works for many dogs may not be the perfect fit for your pup. We understand your frustration with the cost of supplements and the time it takes to see results. We appreciate your loyalty and the time you've invested in trying our products. We're always striving to improve our offerings and appreciate your feedback. We do have an alternative product that may be better suited to your pup's needs, and we'd love the opportunity to help find the right fit. Please don’t hesitate to reach out to us at [email protected]. All the best, PetLab Co.
Patrick C.
I’m trying to cancel my subscription and your website states I don’t have one. But you literally just sent me 2 containers a few days ago.
Response from PetLabCo.May 15, 2025
Hi Patrick, We're sorry for the confusion caused. It is important to remember that you need to complete the signup process to gain access to your subscription. We'll look into this further for you. A member of our team will be reaching out to you as soon as possible. We appreciate your patience. Warm regards, PetLab Co.
customer
Thank you so much, My dog was itching and licking like crazy. Now he's happy and healthy
Response from PetLabCo.May 14, 2025
Hi there, We're so glad to hear that your dog is feeling better! It's wonderful to know that our Allergy & Immune Chew has helped him feel happy and healthy again. Cheers to happy and healthy pups! Best regards, PetLab Co.
