PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.May 15, 2025

Hi Rebecca, We appreciate your honest review and are glad to hear that you've seen positive results with our product. We understand that cost can be a factor, and we strive to offer high-quality products that deliver real benefits. Thank you for your continued support. 😊 Kind regards, PetLab Co.

Response from PetLabCo.May 15, 2025

Hello Mary Beth, We appreciate you sharing your experience with our chews. We understand that finding the right way to administer to your furry friends can be a challenge. It's great to hear that you've discovered a method that works for your dogs. We value your feedback and will continue to strive to create products that meet the needs of our customers. Warm regards, PetLab Co.

Response from PetLabCo.May 15, 2025

Hello Joann, We're so glad to hear that your dog enjoys the product and that the delivery went smoothly. We appreciate your kind words. All the best, PetLab Co.

Response from PetLabCo.May 15, 2025

Hi Stephanie, Thank you for expressing your concern about our prices. 🙂 We want you to know that we take great care in selecting the highest quality ingredients for our products. Of course, we know every penny counts, so we're happy to offer bulk discounts and subscription services to help you save as much as possible. Feel free to reach out to us at [email protected] for more information. Kind regards, PetLab Co.

Response from PetLabCo.May 15, 2025

Hi Erika, Thank you for sharing your experience with us. We're sorry to hear you're not seeing the expected results with our product. Since every dog can respond differently, sometimes a different product may be more beneficial. If you’re interested, we’d be happy to help find a more suitable option. You can reach us anytime at [email protected] — we’re always here to help! Kind regards, PetLab Co.

Response from PetLabCo.May 15, 2025

Hi Denise, We're sorry about your recent experience. We are committed to delivering exceptional support, but during peak times, call volumes may lead to longer wait times than we desire. We value your feedback, and we're committed to providing a seamless and positive experience for all our customers. We are eager to check into this to assist you and your dog. Kindly share your Order ID with us for better assistance. All the best, PetLab Co.

Response from PetLabCo.May 15, 2025

Hi Terrie, We appreciate you taking the time to let us know about the results you are seeing with our ProBright Advanced in your dogs' dental health. It's great to hear that it's helping to keep their breath and teeth healthy. We understand that it may not have addressed pre-existing tartar, but we're glad it's helping to maintain their current condition. We're always striving to improve our products, and your feedback is valuable to us. Kind regards, PetLab Co.

Response from PetLabCo.May 15, 2025

Hi Angelika, Thank you for your feedback! We currently send a reminder email 3 days before your next subscription order is set to ship, which includes options to delay or skip the delivery if needed. That said, we completely understand that more notice would be helpful, and we’ll be sure to pass this along to our team for consideration. We truly appreciate you sharing your thoughts with us! If you ever need immediate assistance with your subscription, feel free to reach out to us at [email protected]. All the best, PetLab Co.