PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Enrique P.
Professional make my order easier
Response from PetLabCo.Aug 12, 2026
Hi Enrique, Thank you so much for your kind words. We are so glad it has been easy to order. We appreciate you being a part of community! Regards, PetLabCo.®
Dennis V.
you guys are great your product is awesome my pup loves them keep up the great work !!!
Response from PetLabCo.Aug 11, 2026
Hi Dennis, Thank you so much for your kind words. We are so happy your dog is loving them and our team has been helpful! We appreciate you sharing your experience. Regards, PetLabCo.®
Verakay J.
Have tried to cancel for several of your mailings emailed tried calling and you keep sending them and charging us ! I have 3 un opened bags !!! Would love to send them back get refund and stop the resending of your products! My pups hate it !
Response from PetLabCo.Aug 11, 2026
Hi Verakay! We are so sorry you have had this experience. While we weren't able to locate any phone calls or messages from you in our system, we would be happy to assist you with this. Our team can be reached here: Phone: 1-866-473-8522 Email: [email protected] We are sorry to hear your dogs aren't a fan of the product. We understand all dogs are unique, including their tastes. Someone from our Customer Experience team will follow up with you shortly to provide support. Warm regards, PetLabCo.®
Patrick H.
why can't you leave zero stars? ordered a single container was billed and received 6. not through first container and now i have another order which i ddin;t request shipped.... this is horrible and I do not recommend this to anyone
Response from PetLabCo.Aug 11, 2026
Hi Patrick, We are so sorry to hear about your experience. That would be very frustrating and is not what we want for our customers. We would love the opportunity to look into what happened here. Can you please share your order number so we may locate your account and assist you further? Thank you so much for bringing this to our attention. We hope to hear back from you soon. Best regards, PetLabCo.®
Bonnie
The service is great and my dog has benefited from the product.
Response from PetLabCo.Aug 11, 2026
Hi Bonnie, We are so happy to hear about your experience. We are glad our team has been helpful and you are seeing the benefits for your dog. Thank you for taking the time to share this wonderful feedback! Regards, PetLabCo.®
customer
It help my dog with skin problem and alergies
Response from PetLabCo.Aug 11, 2026
Hi there! Thank you so much for your wonderful feedback. We are so happy to hear you are seeing the benefits for your dog. We appreciate you being a part of our community. Regards, PetLabCo.®
KERRYANNA L.
IIam very happy with the probiotic. My dog does not show symptoms of allergies anymore. I only had to change shipment frequency. It seemed like I was being sent full shipments every few weeks.
Response from PetLabCo.Aug 10, 2026
Hi Kerryanna, We are so happy to hear that the probiotic has made such a positive difference for your dog! We appreciate you sharing your experience and are glad we could help. Kind regards, PetLabCo.®
Dustin F.
Always delivered on time with plenty of information about each product with a great price for subscriptions.
Response from PetLabCo.Aug 10, 2026
Hi Dustin, We're so glad to hear that our timely deliveries and product information are meeting your expectations, especially with our subscription prices. Thank you for your wonderful feedback! Warm regards, PetLabCo.®
