PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.May 16, 2025

Hi Suzanne, We are thrilled to hear about your positive experience with our products! It's wonderful to know that both you and Gulliver are enjoying the benefits of ProBright and Probiotic Chew. We also appreciate your honesty about your budget and your subscription choices. We strive to offer high-quality products that are accessible to all pet parents. Thank you for sharing your experience! 🤗 Best regards, PetLab Co.

Response from PetLabCo.May 16, 2025

Hi Yvette, We are so happy to hear that our Joint Care chews have helped your beloved Jack Russell regain her youthful energy. It's heartwarming to know that you've been able to provide her with the support she needs to live a comfortable and active life. We understand how important it is to care for our furry companions, and we're grateful that our product has made a positive difference in your dog's life. 💙 All the best, PetLab Co.

Response from PetLabCo.May 15, 2025

Hi Alfralisa, We're sorry to hear about the trouble you've had with canceling your subscription, and the product didn’t work out for your pup. We do want to clarify that we never place customers into a subscription without their knowledge. Please know that you can always cancel your subscription anytime through your customer account portal. If you're ever unable to make changes online, you're also welcome to reach out to us through the "Contact Us" page on our website, and our team will gladly assist. To make sure this gets taken care of for you, one of our team members will be reaching out to help cancel the subscription. Thank you for your patience. Best regards, PetLab Co.

Response from PetLabCo.May 15, 2025

Hello Herminia, It's wonderful to hear that our products have made a positive difference for your pet! We're so glad to know that the Joint Care Chews and ProBright Advanced have helped your dog. We appreciate you sharing your positive experience. Best regards, PetLab Co.

Response from PetLabCo.May 15, 2025

Hi Mookie, We're sorry to hear about the difficulties you've experienced trying to log into your account and get in touch with us. That’s definitely not the experience we want for you. We’ve been experiencing a high volume of calls recently, which may be causing longer wait times than usual. We truly appreciate your patience. If you're still having trouble accessing your account or need help with anything else, please don’t hesitate to reach out to us directly at [email protected]. Our team is here and ready to assist you via email, and we’d be more than happy to help resolve any issues you're facing. Kind regards, PetLab Co.

Response from PetLabCo.May 15, 2025

Hi there, We're sorry to hear you're not seeing the expected results. Just a heads-up, the full benefits of supplements may take around 3 months to show. Each dog is different, so the timeline for seeing the best results can vary. We would like to assist you with this. We appreciate your patience! Best regards, PetLab Co.

Response from PetLabCo.May 15, 2025

Hello Sandy, We're so glad to hear your dogs love the product! It's wonderful to know our product is helping their dental health. Thanks for sharing! Kind regards, PetLab Co.

Response from PetLabCo.May 15, 2025

Hello Monna, We appreciate you taking the time to share your positive experience. It's heartwarming to hear that our products are helping your senior dogs thrive. Kind regards, PetLab Co.