PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing13,463 approved reviews, newest moderated first
Matt I.
We get our subscription on time and our pups love the chews.
Response from PetLabCo.May 22, 2025
Hey Matt, We're happy to hear that your pups love the chews and that your subscription arrives on time. Thanks for your positive feedback! We look forward to continuing to serve you and your furry friend with top-notch products and service. Best regards, PetLab Co.
Zen S.
I love the fact that my dogs teeth are so white. He had plaque build up on his canines and 95% has disappeared
Response from PetLabCo.May 22, 2025
Hi Zen, We're so happy to hear that our product has made such a positive impact on your dog's dental health! It's truly heartwarming to hear how it's helping pets like yours. Thanks for sharing your experience. Kind regards, PetLab Co.
Denise De La C.
I really have not noticed any changes.
Response from PetLabCo.May 23, 2025
Hi Denise, We're sorry to hear the product did not provide the benefits you were hoping for. We understand that every dog is unique, and what suits one may not suit another. If you're interested in trying a different supplement that may be a better fit, you can reach us at [email protected]. Kind regards, PetLab Co.
Angelina O.
I love the powder for the teeth. It helped my dogs teeth. They were really bad now their teeth look way better than I thought. The powder I bought is also good for the breakfast and you recipe but they still have a slight over. Is there something else that I could use also
Response from PetLabCo.May 22, 2025
Hi Angelina, We're happy to hear the ProBright Advanced helped your dogs' teeth! We understand you're looking for additional help with their teeth. We have the Dental Formula and Prebiotic Dental Sticks. If you want more details about these products, feel free to reach out to us at [email protected]. Best regards, PetLab Co.
Beth E.
The product seems to work well so far. It's shipped monthly so I don't forget to order too.
Response from PetLabCo.May 22, 2025
Hi Beth, We're happy the product is working well for your dog! Thanks for the positive feedback regarding the subscription service. It's our pleasure to provide convenience and peace of mind for you and your dog. 😊 Kind regards, PetLab Co.
Debi
I ordered three jars of immune and allergy meds. My vet told me not to use it. I messaged you several times as to how to return and get a refund. With no response. Please respond asap. Thank you, Debi Ranieri
Response from PetLabCo.May 22, 2025
Hello Debi, We understand your veterinarian's feedback regarding our product, and we're sorry to hear that you've had difficulty contacting us. It seems that we haven't received any recent messages from you. We want to help you with the return process, and a member of our team will be in touch with you shortly. Thank you for your patience! Kind regards, PetLab Co.
Jenn D.
My dog and I LOVE the product. It says I've been giving them to her for 3 months, but I think I had to restart my sub, cause we've been giving them to her for a while. It Does help her to itch and lick her paws less. My only complaint is that per the jar I'm supposed to give her 2 a day and I can't really afford that. AND it doesn't make it easy to go into my subscription and switch to multiple tubs a month even if I wanted to.
Response from PetLabCo.May 23, 2025
Hey Jenn, Thank you so much for your kind words—we’re thrilled to hear that you and your pup are loving the product and that it’s helping with her discomfort. We're sorry to hear about the difficulty in managing your subscription and completely understand how frustrating that can be—especially when trying to adjust the quantity or frequency to fit your dog’s needs and your budget. Your feedback is incredibly helpful, and we’ve made a note of it so we can work on making the subscription experience more user-friendly. In the meantime, please know you can always reach out to us at [email protected]—we’re more than happy to help with adjusting your subscription or exploring more affordable options. We’re here for you and your pup anytime! All the best, PetLab Co.
Richard F.
Did nothing for my dog very difficult to cancel subscriptions
Response from PetLabCo.May 22, 2025
Hi Richard, We're sorry to hear our product did not work for your dog just like it did for others, and for the difficulty you experienced while trying to cancel your subscriptions. Please know that you can access the account portal through our website if you'd like to cancel your subscription. Additionally, our "Contact Us" page lists our contact information for direct assistance. One of our representatives will assist you with this. We appreciate your patience. Best regards, PetLab Co.
