PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.May 24, 2025

Hi Carol, We're sorry to hear about the difficulties you’ve experienced in getting support. Due to the high volume of calls and messages received, our response times are taking longer than usual, but we’re committed to addressing your concerns as soon as possible. We appreciate your patience and understanding on this matter. Someone from our team will reach out to you regarding your last Probiotic Chew order and to confirm your new address. Kindly watch out for our email and response so we can resolve this for you ASAP. Best regards, PetLab Co.

Response from PetLabCo.May 24, 2025

Hi Cynthia, Thanks for sharing your feedback! We understand you have plenty of products right now. Someone from our team will reach out to you through email so they can help adjust your delivery frequency based on your dog's needs. We appreciate your continued trust and support! Best regards, PetLab Co.

Response from PetLabCo.May 23, 2025

Hi Michele, We're sorry for any confusion caused. It appears that no steps were taken on our customer account portal to cancel the subscription. A member of our customer experience team will be reaching out to assist you with your subscription. Thank you, and we look forward to resolving this for you. Warm regards, PetLab Co.

Response from PetLabCo.May 24, 2025

Hi Lisa, We're so happy to hear your doggies are healthy, with no more allergies or joint pain! It's wonderful that our Probiotic Chew, Multivitamin, and Joint Care Chew are working so well for them. Thanks for your positive feedback. Best regards, PetLab Co.

Response from PetLabCo.May 23, 2025

Hi Kathy, We're so happy to hear that your dogs love the taste of our product and that their vet noticed positive changes in their teeth! Thanks for sharing your wonderful feedback! Kind regards, PetLab Co.

Response from PetLabCo.May 23, 2025

Hey Judith, It's our pleasure to provide convenience and peace of mind for you and your dog. Thank you for entrusting us with your pet's needs! 🥰 Kind regards, PetLab Co.

Response from PetLabCo.May 24, 2025

Hi Marsha, Thanks for the love! We're sorry for the confusion with your request. Someone from our team is looking into this for you and will get in touch with you in a bit to confirm the cancellation of your dental powder subscription. We appreciate your continued support and trust! Best regards, PetLab Co.

Response from PetLabCo.May 24, 2025

Hi Joan, Thanks for your feedback! We understand your concern about pricing. We're committed to delivering high-quality, carefully formulated products that prioritize your pet's well-being. While our pricing reflects the premium ingredients and rigorous standards we uphold, we continuously strive to offer competitive pricing without compromising quality. We hope that you will continue shopping with us. We wish you and your dog the very best! Best regards, PetLab Co.