PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.May 24, 2025

Hi Mario, We appreciate you sharing your experience with the Dental Formula. We understand your concern that you haven't seen the tartar diminish. We value your continued use and hope to see improvements with time. Thanks for your feedback! Best regards, PetLab Co.

Response from PetLabCo.May 24, 2025

Hi Deanna, We're happy Duke enjoys our Probiotic Chew, Allergy & Immune Chew, Liver Bites, and omega 3 bites! We sent you an email about reordering a new batch of products ASAP. We're looking forward to hear back from you! Best regards, PetLab Co.

Response from PetLabCo.May 24, 2025

Hi Cheryl, We're sorry to hear you had difficulty canceling your subscription. We have gone ahead and taken care of this for you. You will receive an email from us confirming the cancellation of your subscription. Thank you for being part of our pack! Best regards, PetLab Co.

Response from PetLabCo.May 24, 2025

Hi Mary, We're thrilled to hear that the Probiotic Chews and ProBright Advanced are working well for your dogs! We appreciate you sharing that the dental powder has only positive effects on your 14-year-old, and the Probiotic Chews help your 9-year-old. Best regards, PetLab Co.

Response from PetLabCo.May 24, 2025

Hi Roxanne, We're happy to hear everything went smoothly for you. Thanks for sharing your positive feedback! Best regards, PetLab Co.

Response from PetLabCo.May 24, 2025

Hi Elizabeth, We're happy to hear that our communication and delivery meet your expectations. We appreciate your feedback regarding our accessibility! Best regards, PetLab Co.

Response from PetLabCo.May 24, 2025

Hi Kelly, We're sorry your deliveries seem to come too fast. We checked your account and can confirm that an order of Probiotic Chew is shipped every 30 days. The last one was on April 8, and the most recent was on May 8. The next subscription order will be on June 7. Someone from our team will reach out to you to help adjust your delivery frequency. Kindly respond to the email so that we can get this sorted for you ASAP. Thank you! Best regards, PetLab Co.

Response from PetLabCo.May 24, 2025

Hi there, We're sorry to hear that navigating our website has been so frustrating for you. That’s definitely not the experience we want for our customers. Your feedback is invaluable, and we want to make sure we improve where needed to make things easier. If there’s a specific issue—whether it’s trouble finding products, managing subscriptions, or completing checkout—we’d love to pass that insight along to our team. In the meantime, if you need assistance with anything, we’re happy to guide you however we can! Just send us an email at [email protected]. Thank you for taking the time to share your concerns. 💙 Best regards, PetLab Co.