PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Jun 4, 2025

Hi Cheryl, We're pleased to hear that your order arrived on time! We appreciate you sharing that your pup enjoys the Allergy & Immune Chews and the Salmon Bites. We're hoping they make a positive difference, and thanks for your feedback! Best regards, PetLab Co.

Response from PetLabCo.Jun 4, 2025

Hi Cynthia, We're sorry to hear about your experience. Please know this isn’t the experience we want for you. We’ve been receiving an unusually high volume of calls recently, which has impacted our response time, and we're sincerely sorry for the inconvenience this has caused. We’d love to make things right. If you could please provide your Order ID, we'd be more than happy to take a closer look and help adjust your subscription so your pups don’t miss a dose. We can also assist in updating the quantity to ensure it lasts a full month for both of them. Thank you so much for your patience — we truly value you and your pets, and we're here to help however we can. Best regards, PetLab Co.

Response from PetLabCo.Jun 4, 2025

Hello Valerie, We're thrilled to hear that our product has helped your pup's dental health. Your satisfaction and the positive outcome you've observed are truly rewarding for us. Thank you for sharing your experience with us! Kind regards, PetLab Co.

Response from PetLabCo.Jun 5, 2025

Hello Yolanda, We're so happy your dogs love our Probiotic Chews! Thank you so much for sharing this wonderful feedback with us; we appreciate it greatly! Kind regards, PetLab Co.

Response from PetLabCo.Jun 4, 2025

Hi Rosanne, We appreciate your feedback and are glad Gisele likes the Prebiotic Dental Sticks. However, we're sorry to hear that you have been disappointed and haven't seen the results you expected. Supplements often need time — sometimes up to 3 months of daily use — to show their full benefits. That said, we know that every pup is unique, and what works well for one may not always be the best fit for another. It could be helpful to explore other options or speak with your vet for guidance tailored to your dog’s specific needs. We truly appreciate you giving it a try and sharing your experience — your feedback helps us grow and improve so we can better support you and your pup. Kind regards, PetLab Co.

Response from PetLabCo.Jun 3, 2025

Hi Susan, We're delighted to hear that your dog is such a fan of our Probiotic Chews! It's wonderful to know that they've become a favorite in your household. Thank you for sharing! Kind regards, PetLab Co.

Response from PetLabCo.Jun 3, 2025

Hello Monica, We're so glad to hear that your dog loved our products! Thank you once again for your feedback, and we are delighted to have contributed to the well-being of your dog. 🐶 Kind regards, PetLab Co.

Response from PetLabCo.Jun 3, 2025

Hi Tim, We're happy to hear that the products seem to be helping your dog! We appreciate your feedback regarding the price and are glad that the benefits make it worthwhile for you and your furry friend. Thanks for sharing your experience. Kind regards, PetLab Co.