PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Jun 22, 2025

Hi Fara Family! We're happy to hear that our customer service was helpful and that you're seeing positive results with your dog's dental health! We appreciate you sharing your experience and are so glad our ProBright Advanced is working well for your 14-year-old schnauzer-poodle mix. Thanks for your feedback! Best regards, PetLab Co.

Response from PetLabCo.Jun 22, 2025

Hi Char, Thanks for your initial feedback! The timeline for each dog can differ since every pup is special and unique. Some furry friends might begin to see the best potential benefits as early as the first month, while others may notice changes from the second or third month onwards. That's why we suggest giving it a try for at least 3 months. We hope you see more noticeable results soon! Best regards, PetLab Co.

Response from PetLabCo.Jun 22, 2025

Hi Nicole! We're so happy to hear that ProBright teeth cleaner worked well for your dog! It's great that it eliminated the bad breath, and you can now enjoy giving your dog smooches. Thanks for sharing your positive experience with us! Best regards, PetLab Co.

Response from PetLabCo.Jun 22, 2025

Hi Jeffrey, We're sorry to hear your pup hasn't seen the expected results yet with the Probiotic Chew, and for any confusion with the ad you saw. We understand how frustrating it is when a product doesn't meet your expectations. We understand that each dog is special and unique, and their timelines for seeing the best potential benefits may vary. While some furry friends may notice changes as early as the first month, others may take a bit longer, typically around the second or third month. That's why we recommend giving our product a try for at least 3 months. If you wouldn't mind sharing the link to the ad with us, we would greatly appreciate it. We want to review it and make sure it doesn't cause any further confusion. Our goal is to provide clear and helpful information to our customers, and your feedback is valuable to us. Thank you for considering our product and for your understanding. Best regards, PetLab Co.

Response from PetLabCo.Jun 22, 2025

Hi Antonio, We are sorry to hear about the difficulties you have experienced in getting support. We understand how frustrating it can be when you need assistance and have to wait longer than expected. Please know that we are working diligently to respond to all inquiries as quickly as possible. Your patience and understanding during this time are greatly appreciated. We'd like to check on this for you. Kindly share with us your order details so that we get this resolved for your quickly. Thank you! Best regards, PetLab Co.

Response from PetLabCo.Jun 20, 2025

Hi Joanne, We know how frustrating it can be when our pups aren't excited about what we offer them. Here are some suggestions that you can try. Place a little peanut butter on the chew (Xylitol free), wrap the chew in a piece of cheese, place a little bit of plain yogurt on the chew, wrap the chew in a thin piece of their favorite meat, or place on their favorite food or treat. When considering any of these suggestions, please keep in mind any allergies or sensitivities Bella may have. If you have any other concerns, please don't hesitate to reach out to us at [email protected]. Best regards, PetLab Co.

Response from PetLabCo.Jun 20, 2025

Hello Mrs. Lang, We're happy to hear that your dog likes them and that you've had no issues for almost 3 weeks! Thanks for your positive feedback, and we are honored to have been a part of your dog's well-being. Kind regards, PetLab Co.

Response from PetLabCo.Jun 20, 2025

Hi Cora, We're happy to hear that Popeye enjoys our products! It's great to know the Probiotic Chews are helping with his discomfort. We appreciate you sharing how much he loves our products. It makes our day knowing he's happy and healthy! Thanks for your positive feedback. 💕 Warm regards, PetLab Co.