PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Heather H.
Great product, great customer service.dog loves it!
Response from PetLabCo.Aug 6, 2025
Hello Heather, We're so happy to hear that your dog loves our product and that you had a great experience with our customer service! Thanks for your support, and we appreciate your feedback. Warm regards, PetLab Co.
Customer M.
So far it seems like a good product.
Response from PetLabCo.Aug 5, 2025
Hello there, We appreciate you trying our product and are so happy to hear that you are having a good experience so far! Thanks for your feedback. Kind regards, PetLab Co.
Joyce M.
Knowing that I'm giving Athena, vitamins that help her tummy, and allergies, lessening her scratching, she hasn't been on them long. The only mistake I made was ordering 2 bottles, they are auto shipped. So I contacted them to reduce to 1 bottle in 3 months. I now have 3 bottles at my house.
Response from PetLabCo.Aug 5, 2025
Hi Joyce, We're happy to hear that Athena is doing well with our supplement! We appreciate you bringing the shipping issue to our attention. If you have any other questions or concerns, our friendly customer experience team is just an email away at [email protected]. All the best, PetLab Co.
Lookfastruss
They subscribed me without my permission I like to try something before I subscribe to it  I didn’t see any improvement in 30 days at all so I would’ve not bought a second month. If anything he may have got worse. Just can’t trust people don’t let them subscribe you automatically
Response from PetLabCo.Aug 5, 2025
Hi there, We're truly sorry to hear about your experience and appreciate you sharing your feedback. Please know that we would never enroll anyone into a subscription without their selection at checkout. We’d like to learn more about your dog’s experience. Could you please share your order ID with us? That way, we can take a closer look and provide the best support possible. Best regards, PetLab Co.
Brittany H.
I have been using PetLab Co products for my rescue dog, Benny for a couple years now and couldn’t be happier! When I adopted Benny his teeth were horrible, stained and yellow w tartar build up. That is until I discovered this dental powder called ProBright Advanced and now there is a noticeable difference in the health of his teeth. It’s also very easy to use and Benny has no problems scarfing it down w his meal. Since seeing these results it encouraged me to try out more PetLab Co products such as Allergy and Immune chews and Salmon treats. I since have adopted another dog, Cooper and he loves all the products just as much! I will definitely be continuing to use these supplements to keep my dogs living a long healthy life and highly recommend you do the same.
Response from PetLabCo.Aug 5, 2025
Hello Brittany, We're so happy to hear that ProBright Advanced has made a noticeable difference in Benny's dental health! It's wonderful that both Benny and Cooper enjoy our other products as well. It's fantastic to hear that you have been using our products for years and have witnessed the benefits they have brought to your dogs. Your recommendation means a lot to us, and we appreciate your support! 💙 All the best, PetLab Co.
Doris
When I notified PetLab that the chews were too hard for my elderly dog they substituted a softer chew that she seems to enjoy.
Response from PetLabCo.Aug 4, 2025
Hi Doris, We're pleased to know that your concern has been addressed promptly by our Customer Care Team, and that your dog enjoys the chews. It's comments like this that really inspire us to do what we do. Thank you for leaving a review! Warm regards, PetLab Co.
Peggy B.
My 5 year old fur babies have white teeth in 2 months. Amazing
Response from PetLabCo.Aug 4, 2025
Hi Peggy, We greatly appreciate hearing about your experience with our product on your dogs! 🤩 It's wonderful to hear that you have noticed benefits in their dental health. Your satisfaction and the positive outcomes you've observed are truly rewarding for us. Best regards, PetLab Co.
Maria C.
One star is to many but I had to in order to write the review. I wish I had read the reviewed before I stupidly fed this rubbish to my dog . Now my beloved dog is very sick and we don’t know if she’s going to make it. If she doesn’t make it I’m going to make sure I sue the absolute crap out of you. Believe me it’s gonna happen. I cannot believe this product can be sood. I know it was the product as she was perfectly fine until she ate it . What’s more is she was reluctant to eat it. I wish I had realised that was a sign. Dogs know if something is bad for them, listen to them.
Response from PetLabCo.Aug 4, 2025
Hi Maria, We're sorry to hear your dog had this experience. We take great pride in our products by meticulously selecting ingredients to ensure the highest quality for our customers' pets. We take these issues very seriously and would like to learn more about your dog's experience. Could you please provide your Order ID? Thank you, and we look forward to assisting you. All the best, PetLab Co.
