PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Patricia D.
Got it on time
Response from PetLabCo.Nov 3, 2025
Hi Patricia, We’re so happy to hear your order arrived promptly! We always aim to make every step of the journey — from ordering to delivery — as easy as possible for you and your pet. Best regards, PetLabCo.
Connie P.
The delivery time was way too late
Response from PetLabCo.Nov 3, 2025
Hi Connie, We’re sorry to hear that the delivery time felt too long. After checking, it looks like your order was placed on October 29th and delivered on November 1st, which was within the expected delivery window. That said, we truly appreciate your feedback and will share it with our team as we’re always looking for ways to improve your experience. If you have any concerns or need help with anything at all, please don’t hesitate to reach out to us at [email protected] — we’d be more than happy to assist. Kind regards, PetLabCo.
Denise S.
Pet Lab has the best products for my precious babies. I am very happy with there deliveries and the quality of the products.
Response from PetLabCo.Nov 3, 2025
Hello Denise, We appreciate your positive feedback! We're happy to hear that you are very satisfied with the quality of our products and our delivery service for your beloved pets. We appreciate your confidence in us and look forward to continuing to support your pets' health.🐾 Kind regards, PetLabCo.
Ryan
Great product
Response from PetLabCo.Nov 3, 2025
Hi Ryan, It truly makes our day to receive such glowing feedback from our valued customers. Thank you for being a part of our pet-loving community! 🥰 Kind regards, PetLabCo.
Yuly T.
Shipping was so fast. The product is great and helpful
Response from PetLabCo.Nov 3, 2025
Hi Yuly, We're so glad the product is helpful and that you experienced such fast shipping! We want every experience with PetLabCo. to be smooth and worry-free, so it’s wonderful to hear we met your expectations. Best regards, PetLabCo.
Kevin S.
Product received undamaged and ahead of schedule
Response from PetLabCo.Nov 3, 2025
Hello Kevin, We're happy to hear that you received the product promptly and in good condition. It’s always our goal to make sure our customers can count on us for both quality products and reliable shipping. All the best, PetLabCo.
Marita D.
Nice young man delivered when truck treating was going, but he had no problem. I was surprised and delighted
Response from PetLabCo.Nov 3, 2025
Hi Marita, We're happy to hear that the delivery went smoothly despite the event! We appreciate your positive feedback and are delighted you were pleased with the service. Kind regards, PetLabCo.
Nchando
I have too much. I need to cancel for a month or two. It arrives too fast. Please cancel.
Response from PetLabCo.Nov 3, 2025
Hi there, We’re sorry to hear that the deliveries have been arriving too quickly. We’d be more than happy to take a closer look and help adjust your subscription so it better suits your dog’s needs and your timing preferences. Someone from our team will be reaching out to you directly to assist with this and make sure everything’s set up just the way you’d like. Best regards, PetLabCo.
