PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Sharon S.
Quick response on the medication my dog needed!
Response from PetLabCo.Nov 11, 2025
Hello Sharon, We're happy we could provide the supplement your dog needed so quickly. Thank you for being with us — we love supporting you and your pup! Best regards, PetLabCo.
Diane
Timely delivery - product is helping with my puppies issues.
Response from PetLabCo.Nov 11, 2025
Hello Diane, We're so glad our timely delivery and product are helping your puppy! Your feedback means a lot to us, and we're delighted to have been able to help. Best regards, PetLabCo.
marion
Easy delivery on a timely fashion.
Response from PetLabCo.Nov 11, 2025
Hi Marion, We're happy to hear that your delivery was easy and timely! Thank you for sharing your experience — it helps us continue delivering the level of service our customers deserve. Kind regards, PetLabCo.
HOWARD D.
Three reliability in its delivery, makes it much easier for me to control. And the brighter teeth and clean teeth is a much better thing for him and for me
Response from PetLabCo.Nov 11, 2025
Hey Howard, We're happy to hear that our reliable service helps you maintain control. It's great to know the ProBright Advanced has made such a positive impact on your dog's dental health. Your feedback motivates us to continue delivering top-notch products that pet owners can trust. Warm regards, PetLabCo.
Mary Anne W.
This order was delivered by USPS and envelope and order had not been tampered. The previous two orders were delivered by UPS and the envelope had been opened and most of the products were missing. The customer service agent I spoke with was very understanding and helpful in making sure the missing products were replaced and delivered quickly.
Response from PetLabCo.Nov 11, 2025
Hello Mary Anne, We're happy to hear that your order arrived safely and that our customer service team was helpful in resolving the previous delivery issues. We take pride in providing exceptional customer service, and your feedback validates our efforts. We look forward to serving you again and appreciate your support. Kind regards, PetLabCo.
John B.
On time with notifications
Response from PetLabCo.Nov 11, 2025
Hello John, We're happy to hear that you received timely notifications. Thank you for your positive feedback; we appreciate it! Best Regards, PetLabCo.
RONALD H.
The packaging this product arrives in is very protective ( bubble envelopes ) so they never arrive damaged.
Response from PetLabCo.Nov 11, 2025
Hello Ronald, We’re so glad to hear the packaging keeps your orders safe! Thank you for sharing your experience — we really appreciate it. Best Regards, PetLabCo.
Linda S.
I know it's understandable, but because I have a 'beware of dog' sign on my front gate, my package is not delivered to the door. I am mobility handicapped, temporarily. My dogs are old, don't move well, and loud. They are not mean. If they are out, they think you are there to see them.
Response from PetLabCo.Nov 11, 2025
Hi Linda, We're sorry for the inconvenience this has caused you. We completely understand how challenging this must be. We also appreciate you explaining the situation with your dogs. While we don’t have direct control over how our third-party couriers handle deliveries, we'll make sure to pass this feedback along to our fulfillment team so they are aware. We want to make receiving your package as smooth as possible for you. Please give your dogs some extra hugs from us. All the best, PetLabCo.
