PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Benny
Efficient and prompt delivery. Good tracking information.
Response from PetLabCo.Mar 2, 2026
Hi Benny, Thank you so much for your feedback. We are thrilled to hear about your experience so far. Please be sure to keep us updated on your dog's progress. Regards, PetLabCo.
Chelsea
I signed up for the subscription for the itchy skin relief bundle and did not notice a change in my dog's issues after months of trying these products. My biggest issue is that when I would pause monthly orders, I was still charged and continued to receive the orders. I ended up with a stockpile of products. I decided to try another brand and have not "cancled" my subscription multiple times and STILL GET CHARGED.
Response from PetLabCo.Mar 2, 2026
Hi Chelsea! We’re really sorry you had this experience and for the frustration it has caused. We’d be happy to look into this for you. Can you please share your order number so we may locate your account and assist you further? Best regards, PetLabCo.
Sheila M.
Delivered on time
Response from PetLabCo.Mar 2, 2026
Hi Sheila, We are so happy to hear your package arrived on time! Thank you so much for taking the time to share your experience, and please be sure to keep us updated on your dog's progress. Regards, PetLabCo.
Betty S.
Delivery is always prompt,even with snowstorm!
Response from PetLabCo.Mar 2, 2026
Hi Betty, We are thrilled to hear that your package was delivered on time despite the snowstorm. That is wonderful news! Thank you so much for sharing your experience. Regards, PetLabCo.
MaryAnn R.
Your service is impecable. Truly appreciate your e-mail reminders and the delivery tracking and notifications accordingly.
Response from PetLabCo.Mar 2, 2026
Hi MaryAnn, Thank you so much for your kind words! We are thrilled to hear you are satisfied with our service. We appreciate you taking the time to share your experience. Regards, PetLabCo.
Lailin C.
This the first time I order thru PetLab and I am surprised with their service. Waiting to see what’s the result of the probiotics for my doctor
Response from PetLabCo.Feb 27, 2026
Hi Lailin, We're happy to hear that you are surprised by our service! We appreciate you trying our Probiotic Chews, and we hope your dog gets the support that they need. Thanks for your feedback. All the best, PetLabCo.
RS
I like that the deliveries are never late. Thank you.
Response from PetLabCo.Feb 27, 2026
Hey there, We're happy to hear that you appreciate our on-time deliveries. Thank you for taking the time to share your positive experience with us! Warm regards, PetLabCo.
Stephanie D.
Ordered from them off Facebook - always a gamble but this has been worth it. Got probiotic chewables for our puppy who has ear issues - they have been a life saver! She begs for them every morning now.
Response from PetLabCo.Feb 27, 2026
Hi Stephanie, We're happy to hear that our Probiotic Chews have been a lifesaver for your puppy! It's great to know they're helping with her and that she enjoys them so much. Thanks for sharing your positive experience! Warm regards, PetLabCo.
