PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Mar 23, 2026

Hello Debbie, We’re sorry to hear that you haven’t received your order. If you are based in the US, please note that we have a dedicated US website where you can place orders. We also have separate websites available for Canada and the UK. Tracking information is always provided for our orders, and we are sorry for any inconvenience you may have experienced. We’d be happy to help locate your order—could you please provide your order ID? Best regards, PetLabCo.

Response from PetLabCo.Mar 23, 2026

Hello Tiffany, We're happy to hear that the delivery was great. We appreciate your feedback and will explore how the product can better serve your dogs' needs. Best Regards, PetLabCo.

Response from PetLabCo.Mar 20, 2026

Hi Susan, We were unable to locate any previous cancellation requests from you. We’re sorry if your messages did not reach us as intended. Someone from our Customer Experience team will follow up with you shortly to provide support. Thanks for bringing this to our attention. Warm regards, PetLabCo.

Response from PetLabCo.Mar 20, 2026

Hi Laurie! Thank you so much for your kind feedback! We’re glad to hear your package arrived quickly. We know how important that is when it comes to your dog’s supplements. We truly appreciate you being part of our community! Regards, PetLabCo.

Response from PetLabCo.Mar 20, 2026

Hi Janet, Thank you so much for sharing your experience so far. We are so happy to hear you are beginning to notice and improvement. We appreciate you being a part of our community! Regards, PetLabCo.

Response from PetLabCo.Mar 20, 2026

Hi Eric, Thank you for sharing your experience. We understand all dogs are unique. While the majority of our customers report seeing the benefits after 90 days of consistent use, it can take some dogs longer. We’d be happy to look into this for you. Can you please share your order number so we may locate your account and assist you further? Best regards, PetLabCo.

Response from PetLabCo.Mar 19, 2026

Hello Miranda, We’ve received your feedback, and we truly appreciate you taking the time to share it with us! I’m sorry to hear your pup isn’t a big fan of the powder. We understand that every dog is unique, especially when it comes to their taste buds. Here are a few tips that often help picky eaters enjoy thei powder: Probiotic Chews: 1. For Dry Food: Slightly wet your dog's food and then add the recommended amount. 2. For Wet Food or Food with Liquid (food) Topper: Simply add the recommended amount. 3. You could also try mixing it with a bit of bone broth. It is a good idea to help make it more palatable to your pup without diminishing the benefits of ProBright. Please keep in mind any allergies or sensitivities your dog may have, and if you have further concerns, we recommend checking with your vet. Meanwhile, could you please share your order ID so we can locate your account and assist further? Best Regards, PetLabCo.

Response from PetLabCo.Mar 23, 2026

Hello Marisa, Thank you for sharing your concerns, we truly appreciate your honesty. We’re sorry to hear about your experience with the delivery service, and we completely understand how important these values are when choosing who to support. We work with third-party shipping partners to help keep delivery efficient and accessible, but we take feedback like yours seriously and will be sure to pass this along to the appropriate team for review. At the moment, we’re unable to manually select a carrier for your package. This part of the fulfillment process is automated by the system, which selects the best available carrier at the time of processing. Best Regards, PetLabCo.