PetLabCo.Reviews of thepetlabco.com

4.113,463 reviews
Pet Stores
One World Trade Center, 85th Floor, New York, New York

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PetLabCo.

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About PetLabCo

We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.

PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: PetLabCo, thepetlabco.com
Website: thepetlabco.com
Category: Pet Stores
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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PetLabCo reviews

13,463 approved reviews, newest moderated first

KariJane
Apr 16, 2026
I love this product and the company.
I love this product and the company. I want to cancel the subscription that is supposed to ship on the 27 of April. I don’t need 2 bottles every month for 1 small dog. Please help!
Response from PetLabCo.Apr 21, 2026
Hi Kari, We appreciate your feedback and are glad you love our product. We're sorry to hear about the subscription issue. You can always manage our subscription by accessing your Customer Account Portal. Could you please share your order ID so we can locate your account and assist you accordingly? We’re here to help with this. Kind regards, PetLabCo.®
Diane R.
Apr 16, 2026
I have auto shipping and love it
I have auto shipping and love it. My order comes in plenty of time for me needing it. Keep up the good work!
Response from PetLabCo.Apr 17, 2026
Hi Diane, We're happy to hear that you love our auto shipping service and that your orders arrive promptly! We appreciate your positive feedback and will continue our efforts. Best regards, PetLabCo.
Rose K.
Apr 16, 2026
Excellent support and customer service…
Excellent support and customer service team!!!! Answered all my questions in one call
Response from PetLabCo.Apr 16, 2026
Hi Rose, thanks for taking the time to leave a review! We so glad to hear about this great experience, we are always happy to help! Best regards, PetLabCo.®
JILL T.
Apr 16, 2026
Received fast shipping!
Received fast shipping!
Response from PetLabCo.Apr 16, 2026
Hi Jill, thanks for leaving this feedback! It's great to hear that you received your shipment quickly! Please feel free to follow up if any questions come to mind, we're always happy to help. Best regards, PetLabCo.®
Juanita A E.
Apr 16, 2026
Quick efficient
Quick efficient
Response from PetLabCo.Apr 16, 2026
Hi Juanita, thanks for the feedback. We are glad to hear about your positive experience. Please don't hesitate to reach out with any questions or concerns! Best regards, PetLabCo.®
Julie A.
Apr 15, 2026
PetLab ProLab
My dogs have been on this for the past 3 months and I can see a difference it makes to their teeth. I have it on subscription but honestly its well worth the money and I would recommend people to try it as this could stop you from having big vets bills for having to have their teeth cleaned or even extracted due to tartar build up. I wish they made it in a bigger size.
Response from PetLabCo.Apr 16, 2026
Hi Julie, thanks for taking the time to leave a review. We are so glad to hear your dogs are doing well on the ProBright. Feel free to reach out any time if you have any questions! Best regards, PetLabCo.®
HEIDI W.
Apr 15, 2026
They package
They package , process, shipped and delivered it with loving and caring hands.
Response from PetLabCo.Apr 15, 2026
Hi Heidi, We're happy to hear that our care in packaging, processing, shipping, and delivery made a positive impression. Thank you for your kind feedback; we appreciate it! Kind regards, PetLabCo.
Mark M.
Apr 15, 2026
Great product...not all marketing
Been using the product on reorder forca:few years now. Dogs love it, and we see results!
Response from PetLabCo.Apr 15, 2026
Hi Mark, We're happy to hear that your dogs love our product and that you've been seeing great results over the years! Thank you for your continued support and positive feedback. Best regards, PetLabCo.

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