PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Denise C.
I cancelled this subscription 4 times!!!!
Response from PetLabCo.May 10, 2026
Hi Denise, thank you for taking the time to leave this feedback. We are here and happy to help, we've sent you an email to further assist with this. We are available via phone, email and chat, we're always happy to help! Best regards, PetLabCo.®
Cindy
I’ve been giving my dog the probiotic chew for about 6 months and she doesn’t lick her paws or fabric anymore. Recently I bought the dental powder but it did not agree with her, she vomited 3 mornings in a row. I stopped giving it to her and contacted the company wondering if I could return for a refund. ( I bought 3 jars) They gave me a full refund without me having to send my three jars back.
Response from PetLabCo.May 9, 2026
Hi Cindy, thanks for your sharing your experience with us. We're happy to hear about your dog's progress and would love to hear more updates. Please don't hesitate to reach out if you have any questions or concerns, we're more than happy to help! Best regards, PetLabCo.®
Sue W.
Came on time so I never run out
Response from PetLabCo.May 9, 2026
Hi Sue, we're so glad to hear your subscription is arriving on time! Please feel free to reach out to us if you ever need to make adjustments, have any questions or concerns. We're always happy to help! Best regards, PetLabCo.®
Alan
I found the product was lasting longer than what it was supposed as they were sending me a new package monthly. I notified them as to only send every other month. That worked , it was easy to change the delivery date! All is well now, and my dogs teeth are greatly improved now
Response from PetLabCo.May 9, 2026
Hi Alan, thank you for sharing your positive experience with us. We're happy to hear that you were able to adjust your subscription easily! Please feel free to reach out if you have any additional questions or concerns! Best regards, PetLabCo.®
Barbara L.
I love this company. They truly stand behind their name and their product is so wonderful for my dogs that I've seen a remarkable change in their ways of eating and digesting. Thank you, pet lab
Response from PetLabCo.May 9, 2026
Hi Barbara, thank you for your positive feedback! We're glad to hear about your dogs' progress, we would love to hear more updates as they continue on the supplement. Please don't hesitate to follow up with us should any questions or concerns come up! Best regards, PetLabCo.®
Debra F.
Always on time!!!
Response from PetLabCo.May 9, 2026
Hi Debra, we are always happy to hear about great delivery experiences! We're happy to help so please don't hesitate to reach out with any questions or concerns! Best regards, PetLabCo.®
AV
May was able to resolve my issue no questions asked and in a timely matter!
Response from PetLabCo.May 9, 2026
Hi there, we're happy to hear that your issue was resolved quickly and efficiently. We appreciate you taking the time to share your positive experience with us. Please don't hesitate to reach out if you have any additional questions or concerns, we're always happy to help! Best regards, PetLabCo.®
John K.
Dogs had diarrhea, would not recommend Order # 22015369
Response from PetLabCo.May 11, 2026
Hi John, We are very sorry you and your dogs had this experience. We'd love the opportunity to look into this further. Can you please share your order number so we may locate your account and assist you Best regards, PetLabCo.®
