PetLabCo.Reviews of thepetlabco.com

4.113,463 reviews
Pet Stores
One World Trade Center, 85th Floor, New York, New York

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PetLabCo.

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About PetLabCo

We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.

PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: PetLabCo, thepetlabco.com
Website: thepetlabco.com
Category: Pet Stores
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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PetLabCo reviews

13,463 approved reviews, newest moderated first

Diane R.
May 23, 2026
Horrible breath on my dog
My 6lb Chihuahua's breath smelled like a can of tuna. I am not even done w first container and the smell is almost gone! Highly recommend!!
Response from PetLabCo.May 23, 2026
Hi Diane, we're so happy to hear our product made such a positive difference! Thank you for sharing your wonderful experience and recommendation. We're here and happy to help; we'd love to hear more updates on your Chihuahua, so please don't hesitate to reach out to us! Best regards, PetLabCo.®
Teresa J.
May 22, 2026
Items arrived promptly
Items arrived promptly, delivery driver was very friendly and took care with my items.
Response from PetLabCo.May 23, 2026
Hi Teresa, we're so glad to hear about your positive delivery experience. Thank you for your positive feedback! We're here to help, please feel free to reach out if any questions or concerns arise. Best regards, PetLabCo.®
William B.
May 22, 2026
Prompt on-time service every month
Prompt on-time service every month
Response from PetLabCo.May 23, 2026
Hi William, we appreciate you taking the time to leave this positive feedback. We're glad to hear about your great delivery experience. We're here and happy to help, so please don't hesitate to reach out with any questions or concerns. Best regards, PetLabCo.®
R B P.
May 22, 2026
Service
Always delivered in a timely fashion
Response from PetLabCo.May 23, 2026
Hi there, we're happy to hear that our deliveries are timely. Thank you for your feedback. Please feel free to reach out to us with any questions or concerns! Best regards, PetLabCo.®
Paul O.
May 22, 2026
I have tried to CANCEL these deliveries…
I have tried to CANCEL these deliveries but nothing works. PLEASE STOP THE DELIVERY OF THIS PRODUCT. IT IS NOT WORKING!
Response from PetLabCo.May 22, 2026
Hi Paul, We are truly sorry to hear of the difficulties you encountered while trying to cancel your subscription. We understand that this is frustrating, and we're here to help. We have just sent you an email with further details regarding your account. Please let us know if there is anything else we can do to help. Regards, PetLabCo.®
Cynthia O.
May 22, 2026
Delivered as indicated in in delivery…
Delivered as indicated in in delivery notice. Placed on my porch.
Response from PetLabCo.May 22, 2026
Hi Cynthia, we're glad to hear about this positive delivery experience and we appreciate your feedback. We're here and happy to help, so please don't hesitate to reach out with any questions or concerns! Best regards, PetLabCo.®
David L.
May 22, 2026
For some reason the delivery guy leaves…
For some reason the delivery guy leaves the package on the sidewalk several feet from the gated porch now, instead of putting it on the porch inside the gate like he used to. Anyone could just walk by and grab it. I don't know why he started doing that, on the last few deliveries. Otherwise everything is fine with the packaging and delivery time.
Response from PetLabCo.May 22, 2026
Hi David, Thank you for bringing this delivery concern to our attention. We understand your frustration with the package placement. We will make sure your feedback is shared. Regards, PetLabCo.®
Brian L.
May 21, 2026
Your shipping has been so much better…
Your shipping has been so much better now that you use Amazon. Dhl was a disaster.
Response from PetLabCo.May 22, 2026
Hi Brian! Thank you so much for your feedback. We are thrilled to hear you have been happy with your deliveries lately. We appreciate you sharing your experience. Regards, PetLabCo.®

PetLabCo.Reviews of thepetlabco.com

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About PetLabCo

About these reviews

More in Pet Stores, New York

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USA Service Dogs

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PetLabCo reviews

Horrible breath on my dog

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Prompt on-time service every month

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I have tried to CANCEL these deliveries…

Delivered as indicated in in delivery…

For some reason the delivery guy leaves…

Your shipping has been so much better…