Theparfums is listed under Cosmetics & Makeup.
Theparfums (theparfums.com) has 160 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Joshua R.
Would have liked to leave no Stars! Horrible company! Going on 2 months and no product that was paid for! They come up with excuses instead of doing good business and sending the product. Cant forget about how quick they are to refund so they dont have deal with the issue! For sure, will not use this Company again. I advise anyone thinking of using this Company to stay away! Unless you like waiting Months for your products!
Pat Z.
1 star is being beyond generous. Best prices and a very decent selection. However, be ready to wait a long time for your order, and I mean it could easily be more than two months. Yeah, you can send an email and request a refund and you’ll get it with no issues.. but also not an explanation or an apology, nothing. I was told by an industry insider, that they are basically a pyramid scheme. Today’s sales will pay for whatever is pending and so on… if you really need to save those $40-75 bucks and are in no rush go right ahead.
jj
Terrible. Ordered twice and the first one took 2 months to be delivered and the second one was ordered in January 13 and now not going to be shipped till march 27th. Both times they pushed it back told wrong times. Absolutely horrible customer service they lie and you cannot get them on the phone. I will never order from them again it’s the absolute worst. You cannot get something from overseas before they send anything out.
Kevin K.
One star feels generous. Ordered a fragrance that was in stock and ready to ship in 1-2 weeks. After a month of no movement I emailed them and was told the fragrance would ship that following week. I received a tracking number from usps and the package was said to have been scanned. The parfums simply generated a label and never shipped the package. They claimed that it was “lost in transit”. I reached out to USPS and they confirmed that the label was scanned but they never received the package. I have still yet to be refunded and they refuse to communicate with me any longer.
Adeel M.
Ordered from her January 7th and 6 weeks later still didn’t get anything just a standard reply every message I sent them! They promised to ship out late this week or next week but nothing ever happened. Got my bank to do a charge back! AVOID THEM
Jose S.
Horrível. Essa é minha experiência. Ha mais de 1 mes e nao entregaram meus pedidos.
D'Angelo C.
As others have stated, this place is a complete joke! Absolutely horrible, stay far away from this website. Well over a month with no movement whatsoever on my shipment with the exact same response every time I inquired about my order.
shawn S.
I wouldn’t even give them a star. If I could do 0 it would most definitely be a 0. Placed a order back in December and have yet to receive my order. Reached out to customer support and was told to continue “patiently waiting”. Reminded them of their own posted shipping policy and still was met with uselessness. Will never order from them again and recommend that no one shops here.
