I placed an order on 1/2 and received a shipping notification on 1/9. I really gave this company the benefit of the doubt. I followed up with them six times via email. Each time I was told the order would ship soon. Obviously it never did. I am writing this on 2/17 and never received the product.
The issue here is the lack of transparency and the outright lying the company is doing. They clearly do not have the product in hand and are using the money we use to purchase as interest free loans.
Their prices are too good to be true for a reason.
DO
DAVID O.
Avoid this company!
Avoid this company!
Don’t be fooled by their low prices. I placed 2 orders with the Parfums. Both times I waited nearly 8 weeks. Eventually they cancelled the orders and finally refunded the money. I don’t believe they ever had any intention on delivering the product. They’re scamming customers by taking their money with the promise of amazing prices just to cancel months later. This is fraud.
DI
Dillon
Do not order from here
Do not order from here. i purchased a bottle from the shop app. weeks later i heard nothing back. not shipped no tracking. been contacting them and they told me the same thing every time “we expect to ship your order out next week or beginning of the following week”. bullsh*t never happened months later getting a refund hopefully. don’t order anything from these scum bags. i never feel the need to write reviews so this should tell you something.
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Veronica E.
I’d give zero stars if I could
I’d give zero stars if I could! I placed an order for 1 fragrance 6 weeks ago, which was at a really good price (around 40% less than retail price). I didn’t expect it to arrive very quickly, as the shipping policy stated it could take up to 1-2 weeks processing time to ship, and then at that point 3-6 business days to arrive (was ok waiting a max of 3 wks to arrive as it stated). A shipping label was created 1 week after purchase, and after 3 weeks with no updated shipping info, I sent my first email to them. They did respond the next day, saying that they were backed up from the holidays (ordered on 1/2/26), and my order would ship by the end of the week, or beginning of the following week. That time passed, sent 2nd email with the same response, as well as offering 10% off my next order (what next order lol). 3rd email same thing happened, no updated shipping info after 3rd delay with no valid excuse. Final email to them asked them to cancel my order and refund me. The debit card I used had to be closed due to fraudulent charges, which I mentioned to them, but they still just refunded to that card without asking further information. They said it should be fine and my bank should know to redirect it to my replacement card. So I’m really hoping that isn’t the next issue I end of having because of this company. The discounted price was not worth the headache anymore, and I ordered it somewhere else (at retail price with 15% off discount code & paid for 2 day shipping). Would only MAYBE recommend purchasing from them if you need a backup bottle of a fragrance you already own, but will need more of in at least 3 months out!
CO
Cody
This place is not a good company
This place is not a good company. I placed an order with them for Creed Aventus Absolu and they created a tracking number relatively quickly but then failed to ship the product for over a month after a 1-2 week advertised turnaround when I was ordering. I would stay away from them.
AT
Aidenn T.
Legit. Just very slow.
Ordered a bottle of Roja Elysium Intense. Packaging was great, bottle was legit. The only downside to this company is that it takes a long time for them to ship; my order took about four weeks. Most of the reviews calling them scammers are idiots, especially the one below my review. Bad business practice yes, scammers no
JF
Joe F.
They give every customer excuses for ship times
They give every customer a variety of excuses for why its taking them "longer than expected" to ship your order. They will hang on to your money as long as they can by sounding very reassuring and reasonable. They do not respect you. I cancelled my order for Adonis Awakens with Argos that I had been waiting for the tracking number to update for 3 weeks. I ordered it at nearly as good a price at Olfactory factory and had the cologne in 5 days. Do yourself a favor. Use them instead. It's worth the extra $10
TB
Tobias B.
If there was an option for zero stars I…
If there was an option for zero stars I would give it. I placed an order on January 1st. On January 16th I inquired about the order. They said within a few days it would ship. On the 23rd still no movement and I inquired again. They said it would ship at the end of the week or beginning of the next. Still no movement on the order so inquired AGAIN. They are now saying 2 weeks. Either the company is a scam or whoever owns this business is a lazy piece of shit who continues to take orders but cant get off their ass to ship them. Terrible company.