TheparfumsReviews of theparfums.com

Absolutely terrible. Followed up multiple times in 14 weeks and given multiple days the item would shipped but did not. Pay the extra 20-30 bucks from another discounter and actually received the item you bought

Atrociously awful. If you shop with this site - you're literally rolling the dice as to whether you're going to get your product in months. Just pay more from a reputable discounter.

I ordered products on Feb. 12 and received them on March 20. That is similar to time delays with Jomashop and Fragrancenet. The many negative reviews on this site made me nervous, so I sent many emails to The Parfums. They replied kindly. But I was still nervous given the cost of my purchase and the negative reviews here. However, at least for this order, all turned out lovely. I got what I wanted at a good price. I will order from them again. I suggest others do so as well. [One thing I will mention....I ordered some decants of X,Y,Z and a full manufacturer's bottle of something. When the full bottle arrived, it was not in a shrink-wrapped box like others I had purchased from the manufacturer at a much higher price. It was sealed in original packaging corresponding to a store tester...in a foam-like contoured package...that is, how testers are apparently sent to stores. I sprayed my new bottle on one arm, and a sample I received from the manufacturer on another. Identical. And, the ornate bottle was the manufacturers. I am quite pleased and intend to buy more decants and full bottles from this vendor.]

Well I should have known what low trustpilot score this company has.Everything you read about them online is true.I was initially given 1 to 3 weeks of processing time.After 1 week when I followed up they asked another 2 weeks.After 2 weeks they asked another 1 week.After 4 weeks of waiting when again i followed up they went to straight another 3 week.At which i asked them if thats a realistic time? Bevause if not they can cancel the order.Next day morning i got a cancellation email.The reddit is full of reviews on how they operate.And everything that you read is true. For every 1 order they might be delivering there are 9 orders where they have just taken money and put them on endless wait.Buyers end up cancelling after waiting.Like I did but they have held the money long enough to probably earn interest for the discount they are giving.Not Reliable at all

I'm shocked to see so many reviews claiming ridiculously delayed orders. Maybe my personal experience is abnormal? Thus far I have ordered 3 times from The Perfums. First in January, once in February, and most recently today March 15th. My first two orders were processed within 24 hours of placing the orders and delivered to the rural American mountain West within a week of the order being submitted. The previous orders were for samples, packaged in generic 2ml bottles with The Perfums branded printed labels, and their selection of decants is well curated. Each sampler order was fairly large from 8 - 12 samples per order and everything was packaged and shipped securely. My most recent order is for 2 100ml retail bottles and I've received order process notice already, only awaiting shipping until some time after the weekend. So far my experience with The Perfums has been phenomenal, fast processing, quick shipping, and amazing prices on 100% authentic fragrances. Much Love <3

Very terrible experience. This is a website that says they have products for sale. They do not have any products for sale. They take your payment and for months you don't hear anything from them. And when you do contact them about your order they cancel. What kind of operation is this I don't know I seriously don't know how they make money. Do not give them your money, the Shop App is just as bad for having them there with items for sale. Please avoid and spread the word.

I saw the bad reviews afterward but horrible company. From what I hear they use customer’s money in advance and don’t have the product. You are left without money and a product. 1.5 months later. I first inquired about my order after their “3 week” processing time as it had passed. They gave some long drawn out spill of how busy everyone, some bs that customers don’t want to hear. After I replied and told them they need to update their site then to say beyond three weeks and told another week or two? I did not hear back. I told to cancel anfter waiting two more weeks and they never responded. I can just see on Shop, it seems the order is cancelled. I will be checking m bank in a few days. Horrible business practice, and horrible customer service. I would never attempt a purchase again and much rather pay the $60 I save on regular price or the legit discounters that I have already been dealing with.

STAY AWAY FROM THIS COMPANY!!!!! DONT DO IT. THEY ARE TERRIBLE, AFTER 3 MONTHS OF WAITING THEY COULD NOT FILL THE ORDER AND CANCELLED AND WASTED MY TIME. HTEY ARE SELLING ITEMS THAT THEY DO NOT PHYSICALLY HAVE AND CANNOT GET.