Bella V.
I placed three separate orders through…
I placed three separate orders through the Shop app (2/28, 3/2, and again on 3/18—yes, I foolishly fell for their 30% “make-up” discount after the first delays). Their site clearly promises a 1–3 week processing time, which turned out to be completely meaningless. After waiting the full three weeks, I reached out—only to be told my items were “delayed” and I’d need to wait another 7–14 days. No proactive updates, no accountability. Just excuses. Around the three-week mark, they generated a tracking number. When I followed up a week later asking why it hadn’t moved, they admitted the tracking was created purely for “accountability purposes”—in other words, it was fake progress. The order wasn’t even ready. Every time I contacted them, I got the same scripted response: “wait another week or so.” No real timeline, no transparency, no effort to resolve anything. Now it’s been well beyond the original timeframe—and even the extended delays—and they’re still asking for another 7–14 days. At this point, it’s obvious: this is not a legitimate business, it’s a stalling operation. Like many other reviewers have already pointed out, this site is a scam.