The Original Moon LampReviews of theoriginalmoonlamp.com

The company is extremely unresponsive, the original email I received said the lamp would ship out in 72 hours but it did not. I've been attempting to contact them for 3 days, but no one responds to the email link, and the phone number goes no where. Abysmal communication. EDIT 02/03: I messaged them on 02/01 to finally just cancel my order. Instead, on 02/03, they respond and say it was shipped today. It has taken a month for this thing just to ship out, and when I asked that it be cancelled, they completely ignored me and sent it anyway. DO NOT BUY FROM HERE.

I ordered the levitating moon lamp and it was delivered to my house as expected. It took some tries to make the lamp levitate, but I got it going. After a few days the lamp stopped responding when I pressed the button to go to the next setting. After contacting the manufacturer, and showing a video of the lamp malfunctioning I received a new base. so far so good, but with the new base the lamp was also malfunctioning. I could change the setting, but it would automatically go back to setting 1 after a few minutes. Again I contacted the manufacturer, sending them a new video and now they state "the lamp might change setting if it's on for a long time". I don't want it to change setting, it's a night lamp for my kids and the default setting is like a disco. Next to this it doesn't happen after a long time, as shown in the video it happens after a couple of seconds! I explained this again, no response whatsoever. Update: after posting this review, I was contacted by the manufacturer and they gave me my money back! So in the end, I'm not unhappy anymore.

Completely beautiful -- everything I hoped it would be!

So impressed with this company! I'm in the UK and was a bit apprehensive about delivery but I needn't have worried - full tracking information was provided and it acually arrived, really well packaged, within a fortnight of my order. Customer service is excellent and, as for the moon lamp itself, it's just fabulous! Love it.

Shopping with Original Moon Lamp was definitely a most pleasant experience. First of all,i'm more than happy with their products! The quality is awesome,and the lamps are beyond beautiful! There were difficulties about shipping to my location because of the situation with covid pandemic,but the customer service did a most amazing job,showed the max amount of kindness and patience and together we easily figured out an alternative way of getting the lamps delivered. Dear Myra,if you're reading this thank you kindly for your kindness and help,i'll never forget it! Shipping to alternate location went perfectly smooth and the lamps arrived in perfect condition,well packed and everything perfectly fitted the description. All in all, i'm more than happy with Original Moon Lamp and will make sure to shop with them again! :-)

Easy assembly (wood base), and it looks just gorgeous on my rack! Plus, it arrived within the ETA, which is great. Extremely happy with my Original Moon Lamp.

Super cool and unique product! Use is every night!!

I bought one lamp of each planet, arrived fast. My children love them, they can't sleep without them being turned on! Customer service is great and the packages arrived within 7 days. Highly recommended, will buy more for Christmas this year!