The Original Moon LampReviews of theoriginalmoonlamp.com

The lamp was delivered within a reasonable time period, well packed and looks in good condition. It was intended as a gift. At present, I have no issue with the product but it hasn’t been possible to use it! This is because I made an error and didn’t notice the drop down menu on the website offering a choice of cable. Although you select your country, then the price appears in UK £s, the cable actually defaults to US, making it unusable in the UK. The company say this can easily be resolved by purchasing an additional cable from them. This review is not intended as a criticism of the company, but to alert potential customers to take care when ordering…and avoid the disappointment of giving a gift that can’t be used! Please also note: the instruction leaflet is only written in Chinese!

I ordered the levitating moon lamp and it was delivered to my house as expected. It took some tries to make the lamp levitate, but I got it going. After a few days the lamp stopped responding when I pressed the button to go to the next setting. After contacting the manufacturer, and showing a video of the lamp malfunctioning I received a new base. so far so good, but with the new base the lamp was also malfunctioning. I could change the setting, but it would automatically go back to setting 1 after a few minutes. Again I contacted the manufacturer, sending them a new video and now they state "the lamp might change setting if it's on for a long time". I don't want it to change setting, it's a night lamp for my kids and the default setting is like a disco. Next to this it doesn't happen after a long time, as shown in the video it happens after a couple of seconds! I explained this again, no response whatsoever. Update: after posting this review, I was contacted by the manufacturer and they gave me my money back! So in the end, I'm not unhappy anymore.