Fühlt sich wie eine sanfte Unterstützung im Alltag an. Ich mag das Design und die Farbe sehr. Für Männer und Frauen geeignet.
Response from OneDeviceJul 21, 2026
Hi Monika,
Thank you so much for your lovely review.
It means a lot to hear that OneDevice has become a gentle part of your everyday routine. We're also really happy you like the design and color.! We wanted it to be something people would genuinely enjoy wearing every day.
Thank you for your support!
AK
Amir K.
Game Changing Biohacking Pendant
The One Frequency device has become one of my favorite biohacking tools—I genuinely never leave home without it.
Using the One app to program custom frequencies is a game changer. One of my favorite features is the programmable circadian rhythm setting, which automatically adjusts throughout the day to support my energy, focus, and overall well-being.
This is far more than a simple pendant. It uses light, sound, and frequency to create physical sensations throughout the body, and it also includes biofeedback capabilities. The app can analyze HRV and voice patterns to help personalize the frequencies that may best support me at that moment.
I also regularly use the meditation and focus programs in the app. The technology feels incredibly advanced, yet it is simple and convenient to use.
Another major benefit is that the pendant does not rely on Bluetooth. It is enclosed in a Faraday cage designed to block EMF and communicates with the app through a unique vibration-code system.
For anyone interested in frequency technology, personalized wellness, meditation, focus, and advanced biohacking tools, the One Frequency device is definitely worth exploring.
Response from OneDeviceJul 21, 2026
Hi Amir,
We couldn't ask for a better description of your experience.
It's wonderful to know OneDevice has earned a place in your daily routine and that you're enjoying everything from the personalized programs to the app experience. Feedback like yours reminds us why we do what we do.
Thank you so so much for being with us!
BT
Brit T.
one of a kind
I have used every kind of frequency device out there. This is the only wearable frequency device that exists and it’s incredible. I feel more balanced, centred, and sleep quality has improved considerably.
I love my one device and won’t go without it.
Response from OneDeviceJul 21, 2026
Hi Brit! Your review truly means a lot to us.
It's incredibly rewarding to hear that OneDevice has stood out among the many frequency devices you've experienced. We're grateful to know it's become an important part of your wellness routine.
Thank you for your continued trust in us.
VI
Viktoria
Vom schwierigen Start zu einem positiven Abschluss
Ich hatte mich sehr auf mein One Device gefreut und freue mich umso mehr, dass ich meine Bewertung heute aktualisieren kann.
Der Start verlief leider unglücklich. Das ursprünglich gelieferte Gerät war defekt und der gesamte Austauschprozess zog sich länger hin als erwartet. Rückblickend glaube ich jedoch, dass manche Situationen einfach unglücklich zusammenkommen und sich nicht vollständig vermeiden lassen.
Besonders positiv hervorheben möchte ich, dass One Device den Fall letztlich sehr engagiert begleitet hat. Ich hatte eine feste Ansprechpartnerin, die mich durch den gesamten weiteren Prozess begleitet und sich zuverlässig um mein Anliegen gekümmert hat. Auch die entstandenen Zollkosten wurden ohne Diskussion erstattet.
Heute ist mein Ersatzgerät angekommen und ich bin rundum zufrieden. Das Gerät funktioniert einwandfrei und ich freue mich jetzt darauf, endlich mit dem One Device durchzustarten.
Vielen Dank an das Team für die Bemühungen und dafür, dass am Ende eine gute Lösung gefunden wurde.
Response from OneDeviceJul 20, 2026
Hi Victoria,
Thank you for sharing your experience so openly. We're truly sorry that your experience fell short of your expectations.
We recognize that the delays in communication added to your frustration. While we've recently experienced a significant increase in customer inquiries, that's not the standard we hold ourselves to. We're continuing to invest in our support team and processes so we can better support our community.
We also appreciate you bringing your concerns about the replacement to our attention. We'd like to reassure you that we do not ship or sell used devices, and every replacement is intended to be brand new. We've already escalated your case internally, and our quality team is reviewing it thoroughly to understand exactly what happened and determine how we can prevent it from happening again.
Thank you as well for acknowledging our team's efforts to resolve the customs charges. Although we're pleased we could assist with that, we understand it doesn't change the overall experience you've had.
Our team has already reached out to arrange another replacement, and we'll continue working with you until this matter is fully resolved. We're committed to restoring your confidence in both our product and the service you receive from us.
Thank you again for your feedback. We appreciate the opportunity to make this right.
FM
Flor M.
Frustrating experience, but resolved in the end
I rarely leave negative reviews, but my experience with OneDevice has been unacceptable from start to finish.
I purchased their product and paid USD 76 for DHL Express shipping because I needed reliable and fast delivery. Instead, after waiting with no updates, I was informed that my order was on pre-order due to a lack of stock and that I would have to wait until the end of July for it to ship.
Since I was going to be traveling and would not be available to receive the package, I requested a refund. Suddenly, and only after asking for the refund, I was told that my order had already been shipped and therefore could no longer be canceled. The timing is highly questionable.
To make matters worse, I discovered that the package was not even shipped with DHL Express, the service I paid for. It was sent through USPS instead, which creates additional complications for international deliveries to Argentina and is not the premium shipping service I purchased.
Throughout this process, customer support has been slow to respond, often taking two days to reply to urgent emails. Every response seemed to contradict the previous one. First there was no stock, then the order was somehow already in transit. They advertise a generous refund policy, but when I requested a refund before receiving the product, it was denied.
This experience has left me feeling completely misled. The company promotes wellness, trust, and premium quality, yet their after-sales service has been disorganized, inconsistent, and far below the standard you would expect from such an expensive product.
Update:
After posting this review, the company reached out to me directly and ultimately processed a full refund for my order.
I appreciate that they took responsibility in the end and resolved the issue. Of course, I wish I hadn’t had to go through all of the frustration, confusion, and repeated back-and-forth emails to reach this outcome, but I’m glad they ultimately addressed the situation.
I hope they continue improving their communication and customer support, because their products deserve a customer experience that matches the quality they aim to provide.
Response from OneDeviceJul 17, 2026
Hi Florencia,
Thank you for taking the time to share your feedback. We're truly sorry that your experience didn't reflect the level of service we aim to provide.
After carefully reviewing your case, we completely understand your frustration. The conflicting updates regarding your order status, the communication about your cancellation request, the delay in preparing our latest production run, and the lack of clarity about the shipping method all contributed to an experience that fell short of our standards. For that, we sincerely apologize.
We take feedback like yours very seriously because it helps us identify where we need to improve. We recognize that we could have communicated more clearly and consistently throughout the process, and we understand how that impacted your trust in us.
Our team has reached out to you directly and will continue working with you personally to provide the best possible resolution. We're committed not only to making this right for you, but also to improving our communication and customer experience so situations like this are handled better in the future.
Thank you again for bringing this to our attention and for giving us the opportunity to do better. We genuinely appreciate it.
BC
Benedicte C.
Will update if I ever receive the device.
I ordered the device in March but it never arrived. The company agreed to ship a replacement to another address as I was moving. That was a month ago. The DHL tracking is all over the place and it looks as if the replacement device wasn’t even shipped for a couple of weeks. Since then a new model has been released but I haven’t even received the original. Customer service doesn’t respond. For a device which is meant to make you feel balanced this has been a horrible experience so far.
Update
So, finally the replacement device arrived in July and I was excited to try it. It didn’t work out of the box so I followed charging instructions and waited and waited. The red flashing light turned to a solid red light I had been sent a defective device. Not a great start. At this point customer service stepped up and agreed to send me a third device which arrived today, 4 months after I placed the order. I am upgrading to 3 stars as customer service has been very helpful between devices 2 and 3 so fingers crossed I feel some benefit from what so far has been an excercise in patience and self restraint.
Response from OneDeviceJul 16, 2026
Hi Benedict, thank you so much for your patience, and we're sorry this has taken so long.
We can see your order was placed on April 6th and, unfortunately, encountered a delivery issue. While our team has been in touch with you throughout your replacement request, we also want to be transparent about what happened on our end. During our transition to a new support platform, one of your emails wasn't carried over correctly, so we unfortunately missed it. That was entirely our mistake, and we're truly sorry.
Around the same time, we were completing additional quality assurance on the latest version of The OneDevice before releasing it. We wanted to ensure your replacement met our quality standards, though we completely understand the extra wait wasn't the experience you expected.
The good news is your replacement is currently in transit to you. We'll continue to monitor it closely and will be in touch with you to provide further updates.
Thank you again for your patience and understanding. We're committed to making this right.
GF
Gale Fisher L.
I don't usually write reviews
I don't usually write reviews, but this device has made a noticeable difference in my daily life. Since I started using it, I've felt much calmer, more centered, and better able to manage the stress of everyday life. What I appreciate most is that the sense of calm feels natural, it doesn't leave me feeling sluggish or disconnected, just more balanced and grounded. I've noticed I'm more relaxed, sleep better, and approach my day with a clearer mind. If you're looking for a simple, effective way to reduce stress and bring a little more peace into your day, I highly recommend giving this device a try. It has become one of the best investments I've made for my overall well-being.
Response from OneDeviceJul 16, 2026
Hi Gale, thank you so much for taking the time to leave a review.
We're so happy to hear the OneDevice has become a meaningful part of your daily routine and that you're feeling calmer, more balanced, and well rested!
It truly means a lot to know it's been such a worthwhile investment for your well-being. Thank you for being part of our community!
JA
Julie A.
It’s help with my Parkinson’s
I have Parkinson’s and I found the first week of using this device difficult and could only tolerate for an hour or two at a time as it stirred up my symptoms. After that I noticed that my adrenaline spikes were being capped and controlled, which makes life much easier for me.it’s making an incredible difference, giving me more confidence in situations that I use to find challenging. Im so glad to have found this device.
Response from OneDeviceJul 16, 2026
Hi Julie, we know everyone's journey is unique, so we're grateful you took the time to tell yours.
We're so glad you gave your body time to adjust and that you're feeling more confident in situations that once felt challenging.
Thank you for trusting us and for being part of our community!