RV Fridge GuysWe pride ourselves on our extensive knowledge of the Norcold, Dometic, Furrion, and InVision products we sell, the affordable rate we're able to sell them for, and the superior customer service we're committed to provide. RVFridgeGuys.com is an independent Norcold, Dometic, InVision, and Furrion parts retailer dealing in genuine and new parts only. Our service to you, our customer, does not end until the parts you have purchased are successfully installed and you're back on the road with a working refrigerator.
RV Fridge Guys (thenorcoldguy.com) has 757 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Showing 236 reviews with 1 star · Clear filters
Troy A.
Tried ordering a part that was listed as in stock, but then received an email that it would be on backorder and typically take 2 to 3 weeks. Over a month later and I have not received an update. The company does not answer their phone and all voicemail is full. I'm just trying to get my money refunded at this point or I'll report to the credit card company.
Dylan M.
I placed an order around 10 weeks ago and still don't have it. Would not recommend this company because I think its just a scam unfortunately..........
Mark B.
I still don’t have the product. I should have been told that it was back ordered when I placed the order.
Response from RV Fridge GuysOct 1, 2025
This was requested to be cancelled twice, Mark. I am not sure of the details but if you need assistance, please reach out to customer service.
Fred E.
Tried several times vis email and phone calls to get info to return an item and got zero response
Response from RV Fridge GuysOct 1, 2025
I am not seeing a return request, Fred, but if you need to get something back to us, please fill out the form at the link below: https://rvfridgeguys.com/return-request/
gerald G.
Wrong part sent.
Response from RV Fridge GuysOct 1, 2025
Please fill out the return request! https://rvfridgeguys.com/return-request/
Joseph D.
Haven't received my order and cannot find any tracking information.
Cynthia V.
Lack of communication. No access to email. At this time I am very disappointed in the seller. I have tried to contact your company and keep getting messages saying can’t be found.
Jared B.
You guys were no help to me at all. Please refund my money.