Brad D.
Ordered a part about a month ago
Ordered a part about a month ago. Have not heard a word about the order, whether it is backordered, shipped or just what the status is. When I look it up it just states "awaiting shipment" Have inquired twice and no response. Frustrating
Response from RV Fridge GuysSep 21, 2023
Hello Brad, We have not received any emails from you asking about your order. All you need to do is go to the bottom of our website to the Check Order Status button and we respond within 24-48 hours to ALL emails. Our phone lines are very busy and for that we apologize but we guarantee email responses. Your order is on backorder and we are still waiting for it to arrive. I wish we there was more we could do for you to improve your rating but unfortunately web do not have accurate ETAs on backorder parts as the manufacture states they will be shipped out in the order they are received when available.


