Paul V.
Daniel was fantastic
Daniel was fantastic, very informative in the selection process. Highly recommend going to their showroom to try out chairs.

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The Modern Back (themodernback.com) has 264 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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264 approved reviews, newest moderated first
Paul V.
Daniel was fantastic, very informative in the selection process. Highly recommend going to their showroom to try out chairs.
Rod C.
My wife and I shopped for months to find the right massage chair at the right price. We shopped the road shows at Costco and Sam’s Club as well as the stores and the internet (which I don’t recommend). Daniel, at The Modern Back, was very helpful and allowed my wife and I to try as many chairs as we liked that he had on display. Daniel was very knowledgeable and easy to deal with. We felt absolutely no pressure at all. After shopping at a few other places that week, we returned to The Modern Back decided on the Osaki DuoMax SE. We absolutely love our chair. Daniel gave us an incredible deal with excellent service. We highly recommend seeing Daniel at The Modern Back if you’re in the market for a massage chair.
Response from The Modern BackSep 27, 2025
Thank you so much for your wonderful review and for sharing your shopping journey! We’re thrilled to hear that Daniel made your experience comfortable, informative, and pressure-free. It’s great to know you had the chance to compare different chairs and ultimately found the perfect fit with the Osaki DuoMax SE. We’re delighted that you’re enjoying your new chair and that you felt confident in both the value and service you received. Your recommendation means the world to us, and we truly appreciate your trust in The Modern Back. Wishing you and your wife many years of comfort and relaxation!
Jo M.
We entered the store unsure of the product and with limited knowledge. Daniel is extremely knowledgeable about functions, benefits, comparisons, fit for particular individuals and situations. Above all, Daniel was patient as we spent a significant amount of time reviewing and re-reviewing the chairs. Because we drove 2.5 hours to get there, Daniel recognized our time commitment as well.
Response from The Modern BackSep 27, 2025
Thank you so much for making the long trip to visit us and for sharing your experience. We’re thrilled to hear that Daniel was able to guide you with patience, expertise, and care. We understand how important it is to feel confident when making a decision, especially when it requires such a big time commitment, and we’re glad Daniel made the process worthwhile. We truly appreciate your trust and hope you enjoy the comfort and benefits of your new chair for years to come.
Consumer
I was very impressed with Daniel and the store. It is valuable to try out different chairs so you know that what you buy is what you want. We tried 4 different chairs and found the one we like. Daniel was very helpful. I checked Modern Back’s price with on line prices and found that Modern Back was less expensive. Great experience!!
Response from The Modern BackSep 27, 2025
Thank you for your kind words and for sharing your experience! We’re so glad you had the opportunity to try out different chairs and find the perfect one for you. It’s wonderful to hear that Daniel was helpful throughout the process and that you found great value with us compared to online prices. We truly appreciate your trust in The Modern Back. Enjoy your new chair!
Greg G.
I had an incredible experience in purchasing a massage chair from The Modern Back. Daniel was my contact and he continually checked in with me before I purchased the chair and always responded immediately to any question I have both before and during the process. I recommend going into the store to try out a couple chairs before purchase. I am fully satisfied.
Response from The Modern BackSep 2, 2025
Hey Greg. We're happy to hear you had a positive experience purchasing a massage chair from us. We're confident you will enjoy your Osaki Vito massage chair for many years to come. Your business is greatly appreciated.
Anna K.
We visited the Modern Back showroom and worked with Daniel, who spent nearly two hours with us showing different models and explaining all the features. He was very knowledgeable and patient, and helped us choose the perfect chair that met all our needs. Daniel also coordinated the delivery and arranged removal of our old chair, making the whole process smooth and stress-free. Our new chair was delivered just three days after our showroom visit. Excellent service from start to finish—highly recommend Daniel and Modern Back!
Response from The Modern BackAug 27, 2025
Hi Anna. Thank you for your kind words. We're lucky to have Daniel on our team. I'm sure you will enjoy your massage chair for many years to come.
John M.
Daniel was knowledgeable, would recommend both him and delivery team they set up quickly no problems
William
I’ve been wanting a massage chair and after checking around I drove down to The Modern Back in Sarasota. I met Dan there and he showed me a few chairs for my aches & pains. I’m so glad I met Dan and how he has helped me throughout this process. I have called Dan numerous of times with questions and he is so patient & understanding. Dan helped me feel so at ease & confident with his knowledge that I purchased the Highpointe today. If you are on the fence about a massage chair. Go see Dan! You will be glad you did.
Response from The Modern BackAug 27, 2025
Hi William. We are pleased to hear you are happy with your Osaki Highpointe massage chair. It's one of our favorites as well. If you need us for anything, don't hesitate to reach out. Thank you.