The Modern BackReviews of themodernback.com

We live in Naples, two hours from The Modern Back. Daniel was kind enough to meet us an hour before the shop even opened. His knowledge, patience, and professionalism were super. What a fabulous experience, we strongly recommend them!

I had the blessing to find "The Modern Back" online while doing some research for a massage chair. They had the best prices and offers at the time (prices change often in websites). A few weeks ago I saw this offer for a Daiwa Supreme Hybrid and filled out a form to get the offer. A few mins later, Daniel kindly texted me and offered help. He was patient with me and explained everything I had questions about. I spent maybe a week or 2 just talking to him before buying the chair because I wanted to ask my wife (we have a tied budget). She finally agreed and we started the process. Daniel made everything so this was as easy as possible for us. I was really afraid I wouldn't like the chair or it wouldn't work the way I was expecting. Well, I got the chair 5 days ago and it is a dream, I have back issues, and look, maybe I didn't find the right doctor in all these years to tell me what I have, but I've visited multiple, go to chiropractors, exercise, but nothing seemed to work for my specific issue. After trying the chair for these 5 days I feel amazing. Haven't felt this good in years. Daniel thank you for being patient, for not trying to push, and for explaining everything so well!

This review is long overdue, but here goes. I purchased the Osaki DuoMax SE in May of 2025 as a long-term sufferer of pain. A friend recommended the Daiwa Supreme and I thought, I sit in a massage chair one every 2-3 weeks at my nail appointments, and how cool it could be to have one at my house. Then I saw the price and said nope, the nail appointment use would be just fine. Well one search on these chairs and in came an influx of adds, thanks google; and I might have signed up for a coupon for this great idea. In conversations with my friend, the deal that was available when her chair was purchased was nowhere in sight. In the mean time, I was going back and forth with the pros and cons and had decided no deal, no chair. Of course, I then received a just in time for Mother’s Day sale on all sorts of chairs. I fell for the trap and went to try out these chairs. I still thought they were too expensive and was overwhelmed walking into the Modern Back with the smorgasbord of massage chairs. I was greeted by Daniel and told him of the recommend chair. He said no problem, let's head that way. In conversation we discussed what I was looking for and he said, here is the chair you asked for, however I think this one may suit you better. If you have time, let's try out both of them. That set up, led me into trying out a variety of chairs in multiple price points. About an hour or so later, I was now between the Daiwa Supreme and Osaki DuoMax SE. They were very similar in price point, functionality yet Daiwa offered a better warranty than Osaki. What tipped me toward Osaki is the foot massage capability. The enclosed foot compartment that allows for a roller technique was a game changer. 6 months later, I have no regrets on this investment. Yes, it is an investment for the price paid. I am not pain free, but it is a good go to in between my pain rehab. Love that it helps me relax and unwind daily. It has so many bells and whistles I have not tapped into yet, but I enjoy the automatic settings pre loaded and creating my own setting. There is a stretch mode I really enjoy that provides a good back stretch and pain relief. The controls are user friendly. Tom, the owner popped in. He was very friendly and told me a little more about him and the history of the company. I would be remiss if I did not mention the white glove service provided by Mr. Charles delivering and assembling the chair. He was very patient, friendly and personable while working. He did everything to perfection!! Highly recommend The Modern Back if thinking about investing in lifetime comfort. Daniel or Tom will get you in the best chair for your needs.

We live in another state so it was hard shopping for a massage chair. Daniel really helped us find a great chair by asking good questions and providing recommendations. We LOVE our new chair. Thank you Daniel for being so fantastic to work with!

Daniel was patient, helpful and made it easy for me to find the right chair.

Dan was a very helpful guy who spent time explaining the difference in chairs . He is very knowledgeable about the product and was extremely helpful. At no time was there any pressure from him. Glad he convinced me to travel an hour and half to learn.

Daniel was very supportive in helping us with the selection. He was patient and great follow up! I would recommend modern back again!

Daniel asked good questions to help determine the best chair purchase for us. He was knowledgeable about massage chairs and did Not SELL us he helped us buy!!