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The Modern Back (themodernback.com) has 264 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Furniture Stores · Miami Lakes, Florida
Excellent
Furniture Stores · Boca Raton, Florida
Excellent
Furniture Stores · Sanford, Florida
Excellent
Furniture Stores · Naples, Florida
Excellent
264 approved reviews, newest moderated first
Zack W.
Great service and people. Help navigate you through a confusing product space
Response from The Modern BackFeb 22, 2022
Thank you for visiting our showroom in Sarasota. Glad you found a chair that works for you. The Titan Jupiter is well built and very reliable. ~ Colin
Alton M.
I did a lot of research to find the best Massage Chair. I found it in the Lauraco i9 Custom Medical Massage Chair. Then I looked at as many retailers I could and picked "The Modern Back", in Boynton Beach, FL. I got the best price there. Customer Service was excellent. I was told I wouldn't receive my chair until early February. I purchased in November, 2021. I received the chair on February, 8th. I could not be more satisfied how this purchase went. I watched every video I could find on the Lauraco i9 chair and many other high-end Massage Chairs. It took a couple of months to research as many Massage chairs as possible. I am certain I made the right purchase. I have had the chair for three days now. WOW, what a massage chair. If you are in the market for the best Massage Chair made, watch as many Lauraco i9 Massage Chair videos you can to see how these chairs are made and what materials are used.
Response from The Modern BackFeb 11, 2022
Thank you Alton for the kind review! The Luraco i9 is a fantastic chair and I know you and your wife will enjoy for a long time
Don C.
I spied this chair on website and had my mind made up. Tanya reinforced my preliminary decision. Red is my color. The delivery was flawless, installation quick. The chair has given the both of us hours of massages. The End.
Response from The Modern BackFeb 8, 2022
Thank you Don, this is a great color choice and we wish you many years of enjoyment!
Ross
Excellent service and excellent delivery and installation good showroom pleasant Staff
Response from The Modern BackFeb 7, 2022
Thank you Ross. I trust this chair will bring you years of enjoyment!
Jeffrey K.
after nearly 2 months, my chair is still not fixed and working.
Response from The Modern BackFeb 5, 2022
Hi Jeff. I'm sorry to hear that your lift chair is still not working. We will be in contact first thing Monday morning with Ultra Comfort to get you an update. I appreciate your patience. If you have any further concerns, please call us 800 416 4304. UPDATE: We are glad your chair has been fixed.
Michael
Excellent experience all around. Informative and friendly sales service.
Response from The Modern BackFeb 4, 2022
Thanks Michael. Enjoy your JP Medics Kumo.
Steve C.
like the chair very much
Response from The Modern BackFeb 4, 2022
Great
Glenn
Fast delivery! The Osaki chair is great! Tanya was great to work with! Thank you!
Response from The Modern BackJan 27, 2022
Thank you Glenn. We appreciate your business and know you will enjoy this chair for years to come!