Zee en S.
TitleHigh Promises, Poor Execution: Moving to Spain Despite LuxNomads
In early 2025, my partner and I decided to pursue our dream of relocating to Spain. Working full-time and having no prior experience with international relocation, we were drawn to Lux Nomads after watching promotional videos by Michelle G. They promised a full "white-glove service"—handling everything from immigration and housing to shipping, pets, and education. Despite the company being fairly new, a feature in Forbes lent them credibility. We signed on with the explicit goal of celebrating New Year’s Day 2026 in Spain—a timeline we were repeatedly assured was realistic. Legal & Visa Support Our initial consultation with the subcontracted legal team felt promising, but that was the only attention we received from an actual lawyer. We were immediately handed off to a client manager. Due to basic paperwork errors, a failure to account for 2025 Royal Decree updates, and inaccurate advice, I was forced to audit every document myself prior to submission. Subcontracting out their core legal work highlighted that Lux Nomads lacks in-house expertise. Unnecessary delays pushed our consulate appointment to mid-November, shattering our planned timeline. Because our house sale, job departures, and temporary housing were set around Lux's target dates, this shift forced us to shell out over $8,000 in unexpected expenses for canceled Airbnbs, rebooked flights, and extra rent. Post-visa support from the firm was equally dismal, forcing me to research and book post-arrival appointments on my own. Housing Support Lux Nomads promised assistance negotiating Airbnb rates and sourcing rentals. In reality, their in-house support was a complete failure; their negotiation script was useless, and their recommended properties ignored our basic criteria. The single highlight of the housing process was a local independent contractor they connected us with, who was fantastic at reviewing contracts and scheduling appointments. Lux themselves provided zero value beyond making that initial introduction. Unfortunately, recent feedback indicates she has stopped working with them due to non-payment by Lux Nomads—a shame, as she was the only competent part of their pipeline. Community & Transparency Lux offered access to a private Skool community advertised as a curated resource hub. The official guides were severely lacking or plain wrong, but the peer community was invaluable for sharing real-time wins, workarounds, and warnings (such as when lawyers quit or sales staff were let go). Regrettably, Lux heavily censored the platform—deleting anything remotely critical—before shutting down the entire community with only a few hours' notice. Stripping away the single most useful resource felt like the exact opposite of the "white-glove" experience promised. Tax Assistance Tax support has been a disaster. Our assigned tax attorney informed us directly that Lux Nomads had failed to pay them. When I raised this issue in the community, my post was deleted without explanation. While Lux now claims to have resolved the dispute and promises ongoing support, their track record and direct feedback from the attorney give me zero confidence moving forward. Current Status & Final Verdict We finally had our visa approved in the spring of 2026. We are now settled in a wonderful pueblo and love our new life in Spain—but we made it here in spite of Lux Nomads, not because of them. Between ongoing lawsuits in the US, unpaid vendors, mass staff departures, and abrupt shutdowns of client resources, we expect zero ongoing support. I strongly advise prospective immigrants to look elsewhere




