LuxNomadsReviews of theluxnomads.com

After completing my experience with Lux Nomads, I’ve had some time to reflect on whether my expectations were simply too high or whether there were genuine issues with the service. At first, I questioned myself and wondered if I was being too high-maintenance because of the price point. But after hearing others describe similar experiences, I realized that many of my concerns were reasonable. I don’t necessarily expect “white-glove” service, but when paying a premium price for relocation assistance, I do expect the professionals assigned to me to provide expertise, guidance, and advocacy. Finding Our Home One of my biggest frustrations was the home-finding process. When we asked questions about certain rental requirements, it often felt like we were simply being told, “Yes, that’s how it works,” rather than actually being guided through the process. For example, we were asked to provide six to twelve months of rent upfront. I questioned whether this was normal and expressed that I wasn’t comfortable with it. It wasn’t until I mentioned that my lawyer in Spain was looking into it and advised us against agreeing to that arrangement that our relocation specialist agreed with my concerns and acknowledged that this wasn’t necessarily standard. That was frustrating because I felt like I had to challenge the information first before receiving a more complete answer. The same thing happened when negotiating rent. Instead of feeling like we had someone helping us determine whether we were getting a fair market price, it often felt like the focus was simply on what we were personally comfortable paying. I expected more professional guidance and negotiation. Tax Guidance Another major issue was the tax situation. We were told that we did not qualify for the Beckham Law and that, because we were working as 1099 contractors, we would need to file as autónomos. My concern wasn’t necessarily the answer itself, but that this information came too late. I wish we had been made aware of these possibilities before moving to Spain, so we could have prepared and explored our options beforehand. When I later asked our client manager on Slack if there were any other options or whether we could still potentially qualify for the Beckham Law, we were referred back to the same tax specialist we were already communicating with. I was specifically looking for additional guidance or another perspective, not simply another referral back to the same person. Overall Too often, I felt like I had to do my own research, challenge the information provided, or involve outside professionals before getting clearer answers. Because of that, I personally don’t feel the experience justified the price point. There are areas where I believe Lux Nomads could significantly improve, especially when it comes to communication, vetting specialists, guidance, and making clients feel genuinely supported throughout the relocation process. I was looking for knowledgeable professionals who would guide us and advocate for us. Unfortunately, too often, I felt like I had to do that part myself.

We moved to Spain in 2025 We hired Lux Nomad for their services. We had a choice of 3 packages 5k, 10k or 15k We chose the 5k package because since I am fluent in Spanish I decided I could find our own apartment when we got here. The 5k package promised to process our paperwork before our appointment with Miami BLS, help us with Padron and TIE appointments when we arrived. Let’s say I collected the paperwork sent it to them, They set up a file to have it all in one place( I could have done this myself) they filled out a couple of forms, and recommended an insurance company. Unfortunately they set up my insurance with their Barcelona address but I was moving to Madrid. It took forever to get my insurance cards because of this. The insurance company kept being confused of why I didn’t use the doctors in Barcelona. 15 calls later I was able to straighten it out. I told them when my appointment was in Miami, since I had to make my own appointment, I kept being told there were no Padron or TIE appointments available when I got to Madrid by them, so I decided to make my own appointments. They also never mentioned that the TIE office needs proof of payment from the bank, I had to make 3 trips to that office while I had 102 degree fever and was very sick but did not want to miss the only appointments I was able to get. I don’t mind paying the money for a job well done, but this was not it. Do yourself a favor and research different gestors and attorneys, 5k is way too much ( their fee did include some translation and apostille) You should be able to get it for 2500-3000. My current attorney is charging us 250€ each to do our year 2/3 NLV and have been completely on top of everything.