The Luxe Nomad is Asia-Pacific's largest luxury vacation rental management company with over 1300 rooms in our portfolio. Our curated collection of villas, ski chalets and apartment-hotels, are located in Bali, Koh Samui, Phuket, Niseko, Rusutsu and Furano. With a mission to champion, inspire and enable our guests to travel well by delivering unparalleled service, we take the guesswork out of your holiday, by inviting you to "Dream a little. Travel a lot." with us.
The Luxe Nomad (theluxenomad.com) has 421 customer reviews on Five Star Index, with an average rating of 5.0 out of 5.
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Leticia C.
Gizelle and the entire guest services team have been very helpful and always gracious to deal with.
Response from The Luxe NomadSep 25, 2025
Dear Leticia Great to hear Gizelle took good care of you! We hope you're looking forward to your trip and that you have an amazing time. Our best, The Luxe Nomad team
Ricci S.
Giselle was so wonderful! Really fast emailing back with answers, making sure I was booking the correct dates for my transfers and lift passes. Appreciated all her patience as we worked on all the details for our trip.
Response from The Luxe NomadSep 22, 2025
Dear Ricci, Great to hear Giselle took great care of you, she's a star with our guests :) Hope you have a wonderful trip and wishing you lots of jaPOW! Safe travels, The Luxe Nomad team
Calum M.
Responsive and helpful feedback on availability and future booking
Response from The Luxe NomadSep 1, 2025
Dear Calum Thanks for the lovely review and glad you found us responsive :) We aim to be quick! Wishing you an amazing holiday, The Luxe Nomad team
Fukuda E.
A compliment for Garcie and her problem solving skills. How she solves my issue in a promp, she is being lenient and negotiable on my issue. Intuition Niseko is lucky for having her as a Manager.
Response from The Luxe NomadSep 22, 2025
Dear Fukuda, Thank you very much for your kind review for Gracie. Glad to hear she helped you with your problem, we aim to please! Best wishes, The Luxe Nomad team
Shimon F.
I recently booked a few night's stay at the Fenix Furano in Hokkaido, Japan, for late August. I have yet to enjoy the property and all it has to offer, but I am already impressed with the Luxe Nomad staff person who assisted me in finalizing the reservation – Ms. Jessica Batubara. Jessica impressed me very much with her prompt, professional, courteous and kind responses to my queries, allowing me to make a reservation with full confidence. Thank you very much Jessica. Shimon F.
Response from The Luxe NomadAug 6, 2025
Dear Shimon, Thank you for your lovely review and we're glad Jessica has taken good care of you! Furano is lovely, hope the flowers will still be out by then and do try the lavender ice cream and visit the Blue Pond (which looks like a pond if Tiffany ever had one - plus some trees;). Have a great trip! The Luxe Nomad team
VK
Gracie Acdal was very helpful and efficient in helping us resolve our booking issues. Thank you!
Response from The Luxe NomadJul 31, 2025
Dear VK, Great to hear Gracie took good care of you! We love nothing more than ensuring bookings are smooth sailing :) Our best, The Luxe Nomad team
Tan J.
Gizelle Rondero was proactive in assisting my family with our queries and helping us book the activities we will be engaging at the resort.
Response from The Luxe NomadJul 31, 2025
Dear Johnny, Happy to hear Gizelle did a fantastic job! She is a true winter aficionado :) Have an amazing trip, The Luxe Nomad team
pau B.
Gizelle, was great! She helped me with all my doubts
Response from The Luxe NomadJul 17, 2025
Dear Pau, Great to hear Gizelle took good care of you - she's a whizz with Japan concierge requests :) Travel well, The Luxe Nomad team
