The Luxe Nomad is Asia-Pacific's largest luxury vacation rental management company with over 1300 rooms in our portfolio. Our curated collection of villas, ski chalets and apartment-hotels, are located in Bali, Koh Samui, Phuket, Niseko, Rusutsu and Furano. With a mission to champion, inspire and enable our guests to travel well by delivering unparalleled service, we take the guesswork out of your holiday, by inviting you to "Dream a little. Travel a lot." with us.
The Luxe Nomad (theluxenomad.com) has 421 customer reviews on Five Star Index, with an average rating of 5.0 out of 5.
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YYGN
This will be my second stay at this hotel, as I had a wonderful experience last year. I made my reservation quite early this year, and later adjustments were greatly assisted by Jessica. Overall, this is a truly warm and welcoming hotel.
Response from The Luxe NomadOct 16, 2025
Dear YYGN, Firstly welcome back! And secondly thank you very much for your review of Jessica. We hope you have a wonderful time (again)! Safe travels, The Luxe Nomad team
Sebastien K.
Gizelle Rondero was a fantastic guest executive helping us throughout with any queries we had and proposing alternatives and finding solutions on many topics related to our stay in Niseko.
Response from The Luxe NomadOct 16, 2025
Dear Sebastien, Thank you for your lovely review of Gizelle! We're glad to hear that she was able to help you with everything to do with Niseko and look forward to welcoming you to our (soon to be) snowy mountain :) Travel well, The Luxe Nomad team
J H.
Getting through to Jessica saves our holiday. Our family of 4 wants to book 2 rooms online at the Vale. Since credit card holder has to be the person doing the booking, we book the 2 rooms separately. However, after the first room was booked, there were no more rooms available online in peak season. That's stressful. I called and Jessica answered. Indeed, no more rooms were available. Jessica was patient and helpful. She was willing to find solutions to help us out, even to seek manager approval for bending room requirements. In the end, she found a room that fits our time slot. A big sigh of relief and many thanks to Jessica.
Response from The Luxe NomadOct 13, 2025
Hi J, Thank you for this great review! We love it when someone comes to the rescue and glad Jess worked her magic to find a solution for you :) We look forward to welcoming you and your family to The Vale! Our best, The Luxe Nomad team
Qin W.
I am positively surprised by the quick and competant reply by Laksmi and Gracia, regarding my bookings and payments. Thanks for the super service!
Response from The Luxe NomadOct 9, 2025
Dear Qin Wang, We are glad that you are positively surprised - we try our best to be fast! :) Have an amazing trip and safe travels, The Luxe Nomad team
Gary L.
Gracie is very responsive and gave clear answers to questions.
Response from The Luxe NomadSep 30, 2025
Dear Gary, Great to hear Gracie took good care of you :) We look forward to welcoming you soon! The Luxe Nomad team
AHP H.
We had an excellent experience with Gracie from Luxe Nomad! From the beginning of the reservatuon to activity arrangements, she was promptly providing info and assistance in needed. We appreciate for Gracie's warm assistance to make this travelling plan a lot more easier.
Response from The Luxe NomadSep 27, 2025
Dear AHP, Thank you for your lovely review and glad to hear that Gracie took good care of your reservation. Being warm and friendly is the name of the game :) Wishing you a fantastic upcoming holiday, The Luxe Nomad team
Wayne R.
The staff have been wonderful particularly Gizelle Rondero who has booked all our activities with ease !
Response from The Luxe NomadSep 30, 2025
Dear Wayne, We're so happy to hear Gizelle took great care of you! We hope you have the most amazing stay and wish you lots of jaPOW! The Luxe Nomad team
chin wei C.
We had an excellent experience with Jessica from Luxe Nomad! We had accidentally booked the wrong room type, but she was so prompt and helpful in guiding us through the steps to rectify it without any penalty. Thanks to her, we managed to change to the right room type for our family in a completely fuss-free manner. The payment process is also very convenient – the instructions are clear, just click through and key in the required details. We also appreciate that the initial deposit isn’t hefty, with the balance only collected much later, which is very helpful for managing cash flow. The facilities look amazing, and thanks to Jessica’s assistance, we’re all set and looking forward to our trip!
Response from The Luxe NomadSep 25, 2025
Dear Chin Wei, Thank you for this lovely review and we're glad Jessica was a big help! Clicking on the wrong room type... happens to the best of us (even for us in travel:). We're glad that it was all solved and look forward to welcoming you! Travel well, The Luxe Nomad team
