The Luxe Nomad Reviews | Read Customer Reviews of theluxenomad.com

The Luxe Nomad Reviews | Read Customer Reviews of theluxenomad.com

The Luxe Nomad reviews

421 approved reviews, newest moderated first

Sophie
Mar 13, 2025
helpful
Gizelle was great
Response from The Luxe NomadMar 14, 2025
Thank you Sophie for your lovely review! Gizelle is a star :)
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Lee S.
Mar 5, 2025
Wonderful experience
Gracie has been a great help and patient with our accommodation booking for our year end holidays. Will definitely look up Luxe Nomad for our future trips. Thank you very much!
Response from The Luxe NomadMar 5, 2025
Dear Lee, Thank you for your lovely review and glad to hear Gracie took good care of you! We hope to assist you on your next holiday :) The Luxe Nomad team
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Dennis Tshaba K.
Feb 23, 2025
Joy Otte made our experience from day…
Joy Otte made our experience from day one of booking so smoothly, stress free. Such a wonderful experience working with her. From booking the hotel, transportation, etc. Always Niseko is the place we stayed. Very affordable, clean, quiet, very friendly staff, great shuttle service from and to hotel, delicious breakfast buffet, happy hour at the bar as well as delicious ramen menu. Looking forward to booking another vacation to Niseko in the near future and definitely hundred percent recommend working with Joy. Very responsive, straight to the point and goes the extra miles to help accordingly.
Response from The Luxe NomadFeb 24, 2025
Dear Dennis, Thank you for taking the time to write such a lovely review about Joy! Always is great value for money and just a short drive to the ski lifts - we're glad the team on the ground took great care of you as well :) Look forward to welcoming you back again soon! The Luxe Nomad team
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Rozini
Feb 22, 2025
Queries answered comprehensively
All my queries were answered fully and clearly. Gracie gave me confidence that I can rely on her to make my reservation
Response from The Luxe NomadFeb 22, 2025
Hi Rozini Glad to hear Gracie was of great help! We hope you have an amazing trip with us :) Best The Luxe Nomad team
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VickyC
Feb 17, 2025
Fantastic stay at Fenix West…
We had a fantastic stay at Fenix West in Furano. The staff could not have been more helpful with local information and restaurant reservations, as well as running us to local restaurants. All the staff were great, but special shout out to Jess, Katie and Felicitas.
Response from The Luxe NomadFeb 22, 2025
Dear Vicky, We're so happy to hear the team took great care of you. Furano is an authentic Japanese ski town with lots of great local food. Happy you enjoyed your stay at Fenix West too! See you next winter (or summer for the flower fields in Furano?:) The Luxe Nomad team
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Daniel B.
Feb 15, 2025
Our driver
Our driver, Constanza, was prompt, friendly, helpful, and a great ambassador for her company. Her efforts elevated our experience at Fenix Furano
Response from The Luxe NomadFeb 16, 2025
Dear Daniel, Wonderful to hear Constanza was a great driver and took good care of you. It's not the easiest driving in the snow :) Hope to see you back in Hokkaido for the next ski trip! The Luxe Nomad team
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QR H.
Feb 14, 2025
Gracie was super helpful and attentive…
Gracie was super helpful and attentive to my queries not only about reservation but also about facilities. Thank you very much.
Response from The Luxe NomadFeb 15, 2025
Great to hear this QR! Hope she make booking your holiday feel like one :o) Travel well, The Luxe Nomad team
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Renato B.
Feb 13, 2025
Lyndy Rose Cu was perfect.
Lyndy Rose Cu was my guest experience executive and she was incredible. She helped us a lot with all of our questions. And more, she was excellent in her explanations about hotel, liftpasses, shutle bus, equipments and more. She is amazing. Thanks.
Response from The Luxe NomadFeb 13, 2025
Dear Renato Thank you for your lovely review! We're so happy to hear Lyndy took great care of you and we hope you have an amazing stay :) Skiing/Snow boarding can be complicated with gear rentals, passes etc so we try our best to make it easy for guests. Regards, The Luxe Nomad team P.S - The snow has not stopped in Hokkaido this month!
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