thelumishop.comReviews of thelumishop.com

No shipping and no updates after over a week of placing order. Refused to refund so I can buy elsewhere for my trip. Stay away.

These people helped themselves to $99.00 of my money for absolutely nothing. This is a scam and a ripoff. Their “stylist” was useless and offered no insights. There is no benefit to this service whatsoever. Stay away.

I just signed on for a 1 week trial and was billed for this AND an additional $29.95. When I contacted customer care they informed me it was for style guides which is apparently a mandatory charge no matter what you sign up for. This is not well noted within the sign up process. I immediately cancelled due to the predatory nature of this charge and the customer care response. BUYER BEWARE!

I placed an order from their 'Ready to Ship' section, which claimed same-day shipping, but I still haven’t received a tracking number after six business days. I also paid for priority shipping, making this even more frustrating. Their customer support seems to be entirely automated, and I haven’t been able to reach a human. None of my emails have been answered, and at this point, it feels like I’ve spent over $100 with nothing to show for it. Extremely disappointed. Update: They now finally responded to tell me that one of the items is delayed and offered a cheap alternative or store credit and that they will not refund the item THEY cannot fulfill in time. This is by far the worst company I have ever had to communicate with.

Ich warte seit August 2024 auf mein Paket. Plötzlich ist es irgendwo verschwunden. Mein paypal Konto ist bekannt, aber es wird kein geld zurück überwiesen Finger weg von diesem laden. Es sind für mich Betrüger!

Do not buy from them I order a set from still haven’t received a tracking number are anything communication suck email them 3 times about my order and still nothing I spent over 260$ including fast shipping I will definitely be reporting them to BBB

Don’t work with this company. I subscribed using ApplePay and it took me back to the app to retake the quiz. I thought it didn’t go through so I took the quiz again and was charged twice. Within minutes I emailed support for help with reversing one of the charges. They refused to help me. This is no way to do business.

First time trying and will never make that mistake again. Wasted my money on a worthless product that the hype about is obviously is a lie! The first thing I noticed right away were the small sizes that are no where near what’s advertised and the odor is obnoxious. Like adding sweat odor to sweat odor and selling it to dumb people like me who believes the hype. Your claims are laughable and I just change the channel now on the commercials bc I am sick of seeing the so called Drs face