Lobsterguy.comReviews of thelobsterguy.com

I am so disappointed with this company, I will never order again. The customer service is horrible. I ordered two dozen salt pond oysters for my boyfriend. The plane was stuck in Memphis for a few hours. By the time it got to Miami the delivery trucks were out. So the package was delivered the next day. I was told by The lobster they put extra gel packs in the box. For two lbs in the shell oysters only one small pack that would fit in my hand. Second lie because I called FedEx these boxes are not refrigerated at all for the overnight stay. In very warm temps. When my boyfriend got them they were all opened except 3 and now they say sorry you didnt insure them. So nothing we can do. Sucks to be you. It is a rip off they put one small gel pack in there and say it is your fault they were no good. 79.00 in the trash. screw you customer.

Be careful when ordering from the Lobster Guy. I ordered a Shrimp Cocktail and other items. When the order arrived, it was shrimp only! They tried to explain that the cocktail sauce was an extra option. Look up the definition of 'Shrimp Cocktail'? I could have just ordered shrimp that would have been cheaper. This is just another questionable marketing ploy. Whereas the food was good, the deception turned me away.

This business is a joke, Terrible customer service, rude obnoxious no solution other than a sorry go f yourself, i used to order every year last year the food was gross we decided to give it one more try this for Christmas Eve however their computer systems messed up my order for Xmas eve with 9 days till Christmas Eve and i placed this order 2 days ago they have pretty much ruined my traditional Christmas Eve with no solutions this company is horrible i would advise you to go to Mainelosternow or an alternative company. Scrambling to find a company that can get us seafood for Christmas . Stay away from The Lobster guy! 210.00 54.00 shipping what a joke!! Owner called me personally to tell me next time he’s in my City he’s going to come to my house and beat me head in. Nice business what’s this guy a wanna be gangster? Take your business elsewhere. He didn’t offer any help or a solution just to be a thug.

Ordered 12 lobsters and 2 pounds of steamers for delivery in Amarillo, Texas! Lobster guy didn’t disappoint! Lobsters were delivered alive. We steamed them and they were fresh and delicious! Steamers were delicious, also. I was using a different lobster company and decided to give the Lobsterguy a try. I am now a forever customer! Thank you!

My husband celebrated his 49th... I had a surf and turf Birthday party for him and a few close friends--- honoring social distancing.. A friend had 36 1 1/2 lobsters shipped to us in South Carolina. They were shipped overnight. They left Rhode Isand at 541pm and arrived at 11 am. Needless to say, What a treat for our quest and my husband. Thanks so much for delivering such a quality product...

These lobsters were the best. The delivery was right on the money and all 4 of the lobsters were alive and well. Each lobster were the size I ordered and very meaty. I will definitely order again from the Lobsterguy in the future and I highly recommend them to others.

Fresh, delicious lobster delivered on time to my doorstep, definitely some of the best lobster I've ever had. One pound of meat was enough for 3 people to have large lobster rolls. Can't wait to order again!

We’ve been LobsterGuy customers for seversl years now, as we were for this New Year feast to kick off the new decade. And for a good delicious reason. LobsterGuy’s always pleasant, efficient and completely trustworthy service, and of course those yummy lobsters are a good reason to keep ordering from them! Love it!🌟🌟🌟🌟🌟