Lobsterguy.comReviews of thelobsterguy.com

The company did a very nice job on delivering MOST of what we ordered to my father for his 82nd birthday. He said the lobster was very good! Unfortunately they didn't include the cake we had ordered, which was a major disappointment, as that was the only cake we had planned for his birthday. We wrote to the company, and while they refunded us for the cake, we felt that was not adequate. We had hoped they would send something else to my father, even if it was a logo shirt or something advertising them, because he missed out on the cake and the birthday was not as fun as it should have been. They offered to include a slice of cake next time we order, but again, we felt this was inadequate for the situation.

The food itself was wonderful! I would have given the experience 5 stars for the food but The thing that bothers me most is the false advertising and cost of shipping. I ordered 2 4 person lobsterbakes and 2 half gallons of chowder. It said free shipping -- looked at my invoice and was charge $42.39 for shipping -- called the company and they said yes that was the shipping for the 2 half gallons of chowder -- Really?? So I paid $42.39 shipping on 1 gallon of chowder that I was already paying $43.98 for. So ultimately the chowder cost me over $85 -- That is ridiculous ! as I told the girl on the phone what was a good thing now became a company that I will not recommend.