Agree with others - currency concealed until too late
Haven't received my item yet but agree with other reviews on this page about currency and transparency. Had every reason to think I was paying in AUD until after the transaction went through and it indicated USD. I feel deceived. Won't buy again from here.
JE
Jen
Transparency is important…
I did not like the fact there is no inormation that you charge in USD. If known it allows the purchaser to choose the best option when paying in a foreign currency. The only time you know it's is USD is after checkout is completed.
KR
Kelvin R.
Appalled that my boys nameboard was…
Appalled that my boys nameboard was pink and feminine motifs. Waste of money ☹️
KH
kerry H.
always lovely gifts prompt delivery…happy happy
always lovely gifts prompt delivery send you notifications
LI
Libby
Trust me
Easy to deal with & very prompt & courteous.
JH
Jodie Hetherington W.
Ordering toys for my grandchildren from…
Ordering toys for my grandchildren from this site was a good experience. The items arrived in a timely manner and after a concern with one of the items my email was answered promptly and addressed the misunderstanding I had. Will order from them again.
JW
PA
Pam
Fool Me Once ...
I purchased a number of products from this company via online ordering on 6 November 2023. I thought I was ordering from an Australian company because I looked them up and the address given was in Villawood, NSW. All good, so I went ahead and ordered, paying over $400, for the products. Yesterday, my order arrived, over 3 weeks later, with no explanation as to why it took so long, even though I had emailed them asking where my order was.
I was checking through my bank statement this morning, and I have been charged over $600!!!! Apparently not only is this company not Australian, they charge in US currency, although there was no indication of that when I was ordering!
I am loathe to present my young grandchildren with the products I have bought, in case they don't work/are sub par in their performance.
I know there is nothing I can do now, but I will not be ordering from this company in future and I urge others to give them a miss also.
KE
Kerrie
By replying to my emails
By replying to my emails. I had one response from Millie asking me to respond which I did. I have had no response to my replies and so I still don’t know what is happening with my order even though you have the money. Very disappointed