renee O.
SCAM ALERT - BUYER BEWARE
BUYER BEWARE — DO NOT ORDER FROM THIS SELLER I strongly advise against purchasing from this seller. I ordered a toy three weeks before Christmas and was explicitly assured it would arrive in time. It did not. By December 27, the item still had not shipped, so I contacted the seller to cancel the order. Only then was I told it had “shipped that day” and that I could simply return it. What they did not disclose upfront is that all returns must be shipped to Italy, at the customer’s expense. When I attempted to return the item, I learned that the cost to ship it back internationally was more than the cost of the toy itself. I explained that I was only returning the item because it was shipped late and missed the promised delivery window. Their response was that there was nothing they could do. This seller makes delivery promises they do not keep and then shifts the financial burden onto the customer through unreasonable and undisclosed international return requirements. Had I known this in advance, I never would have ordered. Save yourself the frustration and expense — shop elsewhere.




