LampsterReviews of thelampster.com

Finally the Lampster has arrived. I have decided to get a separate shipping option and i dont regret it. The lamp is really nice. Thanks for a really cool product. I will test it in the following days and i will come with an updated review.

UPDATE: It was shipped the week after writing this review, I do not think this was a coincedence. The lampster itself is great, it's good quality and the light has more features that I was expecting. Just let down by the years of bad communication and poor organisation. -------- Backed many Kickstarter projects and none have been as badly communicated or organised as this one. Backed in 2015, with a delivery of 2016 - this was extended due to the volume of orders but it has gone on another 2.5 years on-top of that timescale. I got the 'Order Ready' email in Aug 2018, Lampster say the UK batch is being delivered in Nov 2018. No sign of the item in 2019. Contacted Lampster via Facebook Messenger (the company prefer this method) a few times and only get auto-replies or vague replies about estimates and schedules (that they don't plublish anywhere). Finally get a proper reply from them in March 2019 and am told "You will have it by the end of summer" so possibly another 6 months. Considering that I had a shipping email in Aug 2018 I'm sceptical of this.

I have not received the lamp, so can't comment about it's alleged quality, more likely it's attributes are terrific like many other unicorns. I am.terribly disappointed.

Overall I'm happy with the product. The lamp is an eyecatcher and the build quality is very good. Only the app could be a bit more user-friendly and the delivery time was very long 😁

Backer #2932 The design was well done the implimentation of the build it terrible and the lack of communication is embarrassing. I've been a part of a dozen or so projects and some have gone smoothly and others have been delayed but almost without exception every other project has felt like there is a plan. This project seems to be completely rudderless. There is no logistics to this project, no build schedule, no delivery schedule, and the solution of the owners is to ask you to pay extra for expedited delivery when you dare complain. It's a lamp for Pete's sake it isn't like they are building a rocket ship to take us all to Mars. 3.5 years with an estimate of another 12 months before the project is closed out is mind boggling, worse yet there are quality issues being reported by those who are actually receiving their orders. At this point I would just as soon be issued a refund and move on. Assuming it arrives I'm just going to be irritated every time I look at it.

Backer #775 of this project back in November 2015. Communication has been extremely poor, taking months to respond to even the most simple of questions. There have been few updates and lots of lies regarding delivery. Have already paid US$208 and now they are wanting an additional US$35 to expedite the shipping. It’s a joke that they are still taking orders considering they haven’t yet completed orders from 3 years ago! To make matters even worse, they have left a message in the comments section (not even an official update) saying they are not expecting to complete current orders until mid 2020!!! Wish I could give my thoughts on the actual lamp but at this stage I doubt I will ever receive it.

Paid over $200 AUD, over 3.5 years ago. Still nothing. On kickstarter was told maybe by June 2020! Have recieved email saying for an additional $40, I can jump the queue. Simply don"t trust them. Avoid this company. Incredibly disappointed. Reviews with fast order and turn around times don't ring true. Take a look at the 3 years of comments on kickstarter to see the frustrations of backers.

I would love to know how a 5 star rater, ordered in 2017 and already received their item. I was an initial backer, #2716 from December 2015 and nothing yet. The company is poorly managed and does not keep backers updated. None of my messages was answered. Good concept and a lot of initial hype but company was unable to meet expectations.