The Joint ChiropracticReviews of thejoint.com

This place is a scam. I went there for about 2 months last summer, haven't been back since. I just received a phone call from them asking if I wanted to cancel an $80 subscription that had been coming out of my account for the last 9 months. The people were always friendly when i was in there, but they'll rob you blind. I had NO IDEA I was signing up for a subscription, now i'm out about $700 bucks i didn't know was missing. Avoid this business.

They bill you monthly without notifying you so you don't realize it for months. Even if you signed paperwork they didn't say the billing would happen automatically and not tell you. They don't call or email and say 'hey, we miss you so please come on in since you're paying for it'. And then you find out the sessions don't carry over so you're paying monthly for nothing. Then they say you cannot cancel over the phone and have to come in. Very simply, they don't care about you or they would ensure you are aware of billing happening monthly.

Please be aware of their billing.. they do not cancel the service without having you pay one more recurring charge. It is a scam their policy and customer service are very bad as well as rushed service.especially the San Leandro location. The guy at the front desk is very rude.

You are lured into a "contract" for a minimum of three months and the initial visit is via an appointment and lo and behold, there are no other patients when you arrive so you are seen rather quickly but after that first visit it is "no appointment" and just walk in on a "first come first serve" basis and unless your timing is impeccable be prepared to sit for an hour or more until your next up. I do not not have an hour plus to sit and wait. Joining this "gym like" contract is one of my life time mistakes that I wish I would have not made. Live and learn. I do not and cannot recommend this business for chiropractic care unless you have time to sit and wait and waste away

The joint in Whittier California wasn't able to help me with the pain level in my hips and leg that i had told them were the problem area. I had even showed them medical records that had showed them what the problem was, and the method that was being used were just making the pain level harder to manage. The moment that I had started going to a different chiropractic clinic that has helped me more than what the joint chiropractic was ever able to do for me. They had said that the type of method used by the joint chiropractic wasn't the correct one to treat the type of issues that I have.The drop table as well as the clicker method that they used had made the pain level absolutely unbearable, and i had told them that they were hurting me and it went in one ear and right out the other ear. When I had started going to a chiropractic clinic, the staff members were far more interested in actually helping me than the Joint. I wish that the Joint chiropractic was more concerned about their clients and used other methods to help their clients. The Joint chiropractic is more concerned about their bottom line than what is in their clients best interest. I don't recommend them and recommend finding another chiropractic clinic

DR.Karen Joanson gave me my 1st and today was the second adjustment for a stiff neck that created a white noise that I heard constantly. Then it was 24-7. No sleep. I knew the chiropractor was the choice this time..get aligned from head to toe. Karen proved me right. 2 adjustments in 2 weeks and the noise is gone. Thank you so much.

The Joint Chiropractic - Mayfair at 4705 W. Foster in Chicago, IL. PREDATORY!!! They have been charging me for MONTHS for a contract I never committed to... no communication whatsoever. I came to this location 12/23/25 for terrible neck pain. Their locations are incredibly hard to get to for me and I informed them I'd try to return only for the neck pain in the immediate future but could not commit to a contract. As of 7/23/26 I noticed that there was a charge from The Joint, I called in to inquire and was told that I opted out of communication and that is why I have no emailed, mailed, text communications and that they don't send receipts that this is no longer a practice of theirs unless a customer request it. I went in for one time service due to painful neck pain. I never received a single form of communication that I had been committed to a contract, not even a receipt. This is quintessential predatory practices the only evidence I have of any transaction is the debit on my account. I NEVER signed up for a contract, I informed them several times during my visit that it was extremely challenging getting to the locations. I requested that my funds be refunded, they have refused, I've received no services. Due to no communication I wouldn't even had been able to cancel, This is dark pattern, subscription trap, it's purposely deceptive. I don't even have supporting documents because I was never sent a contract. They've charged me $210 for NO SERVICES.

Hey I still love you Emily Cahanin and I love Lyric & Riley too it's been all most a year since Ive seen y'all and everyday has been terrible for me since you replaced me and ik you keep blocking me on everything but I just wanted to let you know that I love y'all , I make music too now for the girls you should check it out sometime JDcapLott