The Irish Jewelry CompanyReviews of theirishjewelrycompany.com

I had a question about the merchandise and they were quick to respond! The site is very easy to navigate, and jewelry is beautiful! I love that they have every month, in my size for my birthstone.

My husband purchased 2 necklaces, one for me and one for my sister. They were Celtic knot for Sisters. I did not like them, as they were smaller than I had expected. I e-mailed the company multiple times as directed on their website. NO ONE answered me and you cant call this company! I do not understand the lack of response.

Absolutely stunning ring! My husband is Irish and I was looking for the perfect ring to surprise him with for our anniversary when I happened across this website. The quality in these rings is phenomenal and the shipping was quick for on time delivery.

If you are a services company, and are providing work for the Irish Jewelry Company, please make sure that you are paid in full upfront. We provided services to the Irish Jewelry Company, and after paying the onboarding fee, and performing the work that we agreed upon, we sent an invoice for the work that was provided. The Irish Jewelry Company refused to pay the invoice for the work we completed, and stated that if we did not continue to improve her site (for free) she would dispute the charge and leave negative reviews of our company. She ended up disputing the charge (which we won), and also proceeded to leave negative reviews that were simply not true. Again, if you’re a services company like us, please make sure you are paid in full for the work upfront. We do not want you to fall into the same trap we did.

Stunning jewelry. Perfect gifts for all occasions!

Incredibly disappointed. I bought my husband the onyx claddagh bracelet for Christmas. It snapped in less than 24 hours. I’ve written 2 reviews for the company’s website, neither of which have been responded to, let alone published on the website... I find it disgusting that reviews go into “moderation”, never to see the light of day if they’re negative. Terrible customer service - avoid this company like the plague.... And now I receive a response like that.... wow! I have never received any communication from the company, advising me to return the item - or any response to my reviews. There has been no contact at all. And you have my email address, as well as the original reviews which you could have responded to. I have no intention of ruining a small business - I did my very best to support you by buying from you in the first place! I’m just very disappointed in the customer service I’ve received. I am also entitled to tell others about my experience. Things go wrong, of course they do, it’s how businesses deal with them - and their customers who also work hard to earn their money in these awful times - that makes all the difference. This experience speaks volumes.... I take deep offence at the insinuation that I am trivialising the pandemic. How dare you.

While the product on initial purchase was perfect, one of the diamonds has already fallen out even with extreme care.

The ring is beautiful and I love that a card with the history came with it.