The iFISH Store Reviews | Read Customer Reviews of theifishstore.com

The iFISH Store Reviews | Read Customer Reviews of theifishstore.com

The iFISH Store reviews

4,236 approved reviews, newest moderated first

Linda
Oct 14, 2025
Outstanding
Outstanding
Response from The iFISH StoreOct 17, 2025
Thanks for the 5-stars, Linda! Enjoy your newest additions to your tank!
Report
David
Oct 13, 2025
Seven of my ten discus survived…
I ordered the mixed Discus ten pack. Absolutely beautiful creatures.
Response from The iFISH StoreOct 20, 2025
Hi David; We’re sorry to hear that a few of your discus didn’t make it, but we’re really glad to know the others are thriving now. Shipping can be stressful for discus since they’re more sensitive than most tropical fish, and sometimes a few just don’t bounce back as quickly even when everything’s done right. We truly appreciate you sharing your experience and taking the time to nurse the others back to health—it sounds like they’re in great hands now. If anything like this ever happens again, please don’t hesitate to reach out right away so we can help assess what might have gone wrong and make it right. Thanks again for your feedback and for caring so much about your fish!
Report
Jim O.
Oct 13, 2025
Beautiful fish
Came in looking healthy and bigger than expected. Great transaction.
Response from The iFISH StoreOct 13, 2025
Hi Jim; Thank you so much for your continued support! We’re thrilled to hear your Gold Severum arrived healthy and even bigger than expected — that’s always a pleasant surprise! We really appreciate you coming back to us and are glad the whole transaction went smoothly.
Report
Vickie H.
Oct 10, 2025
I fish was prompt and my moorii was…
I fish was prompt and my moorii was packaged well and delivered on time. Excellent service. Will use again!
Response from The iFISH StoreOct 13, 2025
Hi Vickie; Thank you so much for your kind words! We’re thrilled to hear your Moorii arrived safely and on time. We really appreciate you giving us a try and are happy you were pleased with the service. Looking forward to sending you more beautiful fish in the future!
Report
H C.
Oct 9, 2025
Ordering was easy
Ordering was easy. Haven’t received my order yet, I can’t comment on the fish. I ordered the assortment of 2” discus. I have ordered these before and have never had a DOA. I have one in my last order that was about 1”. Not much bigger than a quarter but he’s holding his own in the 150 with several other 2-7”.
Response from The iFISH StoreOct 13, 2025
Hi Heather; Thank you for your continued trust in us and for sharing your experience so far! We’re glad to hear that ordering was easy and that your past discus orders have gone smoothly with no losses — that means a lot. Your most recent order was shipped and you should have received it September 16th and look forward to hearing how the new group settles in. Sometimes the assortments include a mix of sizes within the 2” range, but it’s great to hear that the smaller one from your last order held his own in your 150-gallon community — sounds like a strong little guy! 💪🐟 Thanks again for being a returning customer — we appreciate it!
Report
Freshwater P.
Oct 9, 2025
Out of my order of 50 Neon Tetras
Out of my order of 50 Neon Tetras, four were DOA. However, I lost roughly 34 within the next two days. I have had aquariums for over 30 years and acclimate my fish properly into a "hospital tank" and have never lost fish even remotely in this quantity. I ordered 50 neons two years ago from another provide and have only lost 4 in two years. Of the ten Lemon Tetras, there are only three left with the first 7 dying in under 3 days. Very odd.
Response from The iFISH StoreOct 20, 2025
Hi Brett; We’re really sorry to hear about your experience with the Neon and Lemon Tetras. That’s definitely not the kind of outcome we want for anyone, especially someone with your level of experience in the hobby. All of our fish go through a full quarantine process and are carefully packed for overnight travel, but sometimes small schooling fish like Neons and Lemons can be extra sensitive to the stress of shipping or temperature changes along the way. Even when everything’s done right, delayed losses can unfortunately happen. If you’d reached out when you first noticed the issue, we would’ve been happy to help troubleshoot and see what might’ve gone wrong. If you still have photos from within 24 hours of delivery, feel free to send them our way and we’ll do what we can to make it right. We really appreciate the feedback and hope we get the chance to earn back your trust.
Report
Dan C.
Oct 7, 2025
Happy with the purchase
Happy with the purchase, easy company to work with, ordered 10 discus, all arrived alive,
Response from The iFISH StoreOct 8, 2025
Hi Dan; Thanks so much for your order and kind words! We’re really glad to hear all your Discus arrived safe and sound and that everything went smoothly. Hope you’re enjoying your new additions to your tank!
Report
Linda
Oct 6, 2025
Tough little goldfish
My goldfish arrived safely and I followed the instructions to the letter to acclimate them to their new home, a garden pond with a waterfall down to a second pond. All was well until some of them found a gap and tumbled down the five foot rock waterfall to the bottom pool. Now, some three weeks later, though battered, bruised and possibly traumatized for life, all have survived, and are swimming around happily and coming up at feeding time. The remaining fish in the upper pond have been transferred (more gently this time, with a net and a bucket) to join their buddies in the bottom pool. My fault entirely, but these are some tough, healthy little critters. Lesson learned.
Response from The iFISH StoreOct 8, 2025
Hi Linda; Now that’s a great acclimation story! Sounds like your goldfish went on quite the adventure — a real-life action movie down the waterfall! We’re so glad to hear they all pulled through like little champs. Thanks for sharing and for taking such great care of them (even if they decided to take the scenic route!).
Report