The iFISH Store provides one of the widest selections of freshwater aquarium and pond fish available online today. We have been providing freshwater fish to aquarium and pond enthusiasts for over 20 years. Here's what you can expect from The iFISH Store: High Quality Fish / Low Pricing / Fast, Low Cost Shipping / Superior Customer ServiceFollowing quarantine, all shipments are sent via FedEx Overnight at a flat rate on all orders regardless of size. Interested in something you don't see in our store? Contact us at [email protected] or 516.524.6423 and just ask!
The iFISH Store (theifishstore.com) has 4,236 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
theifishstore.com
Website
theifishstore.com
Category
Pet Stores
Location
Richmond Hill, New York
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 28% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Fish are doing well so far. Nice color and Pattern.
Response from The iFISH StoreNov 8, 2025
Hi James;
Thanks for the 5-stars! We’re really glad to hear your Discus are doing well and showing off their distinctive colors and markings. They’re really beautiful fish to watch grow and settle in. We appreciate you being a returning customer and part of The iFISH Store family!
HW
Harvey W.
The first order of koi fish was ok
The first order of koi fish was ok. The next order, butterfly koi was sent out; I am sure that it was because they were out of stork. Because sanke koi
fish does not have long fins or long tails, unless they
are butterfly koi. The order was pass due, so I call
and ask how long it will be before the order will be shipped. You told me you will get right back with me. Then I notice that the order had been shipped.
We both know why the order was shipped out so
fast don't we. First off, the fish don't look anything like the picture on your page, I understand that they
wasn't going look just like the koi fish on your page.
But like I said I was ok with the order. But I must tell the truth about the next order that was shipped out. You shipped out anything that were on hand. And I feel very scammed out of my money. You tried to make me believe that the butterfly koi were regular
koi fish which isn't true.
When comparing regular sanke koi fish to butterfly koi fish, it's important to note that regular sanke koi fish are known for their robust and streamlined bodies, while butterfly fish have long flowing fins that resemble butterfly wings. We can do better.
Mr. Harvey Wells.
Response from The iFISH StoreNov 13, 2025
Hi Mr. Wells,
Thank you for taking the time to share all of this — we truly appreciate you explaining your concerns. We’re very sorry to hear you feel disappointed with your second order, and we definitely want to take a closer look at what you received so we can make this right for you.
Just to clarify, we never substitute fish without confirming with the customer first, so we’d really like to understand exactly what arrived on your end. When you have a moment, could you please send us a clear picture or a short video of the koi you received? That will help us see their fins, body shape, and markings and determine what happened with this shipment.
We absolutely want you to feel confident ordering from us, and your feedback matters. Once we see the photos, we’ll be able to move forward with the best solution.
Thank you again for reaching out, and we look forward to your pictures or video so we can help.
JS
John S.
The service was quick and easy
The service was quick and easy. The fish were shipped in a timely manner and arrived in great condition.
Response from The iFISH StoreNov 7, 2025
Hi John;
Thanks so much for your order and kind review! We’re happy to hear your African Cichlids arrived safe and healthy. Enjoy your new additions, and we hope to help you stock your tank again in the future!
TW
thomas W.
MY FIRST TIME ORDERING
MY FIRST TIME ORDERING
I ORDERD 22- 2'' FISH AND ALL OF THEM ARE FULL OF COLOR, ATIVE AND HEALTHY
Response from The iFISH StoreNov 5, 2025
Hi Thomas;
That’s great to hear! We’re so glad your first order went so well and that all your African Cichlids are showing their distinctive colors and are thriving. Thanks so much for giving us a try — we hope to see you back again!
DL
Donna L.
Delivery and good prices for my merchandise
The prices was good and delivery was on time! I follow the instructions and it work out fine
Response from The iFISH StoreNov 5, 2025
Hi Donna;
Thanks so much for your review! We’re happy to hear everything went smoothly with your Gouramis and that the instructions helped. Great job getting them settled in — enjoy your new fish!
PE
Pearl
Excellent seller & quality fish
My fish arrived super fast, healthy, happy,beautiful & hungry. Thank you so much. I'm a repeat customer.
Response from The iFISH StoreNov 4, 2025
Hi Perla;
Thank you so much for the awesome review! We’re so glad your Cichlids arrived fast, healthy, and ready for some food! It means a lot that you’ve come back to order with us again — we truly appreciate your support. Enjoy your beautiful fish!
MU
Marilyn U.
Job Well Done!…
Fish arrived secured and well packaged and in a timely manner . The fish appeared healthy upon arrival and are currently displaying a healthy state.
Would definitely order again from this fish store.
Response from The iFISH StoreNov 4, 2025
Hi Marilyn;
Thanks so much for your kind words and for coming back to order with us again! We’re happy to hear your Cichlids and Tetras arrived safe, healthy, and on time. It’s always great to know they’re thriving in their new home — we’re here to help when you’re ready to stock your tank again!
RS
Robin S.
Great experience
Great experience, ordered fish on Sunday and they arrived on Tuesday, all are healthy and happy fish 3 weeks later
Response from The iFISH StoreNov 4, 2025
Hi Robin;
That’s awesome to hear! We’re so glad your Cichlids are healthy and happy three weeks in. Thanks for giving us a try and for sharing your experience — we really appreciate it and hope to see you back again in the future!